Gala Tent UK

Great product, rather fell down on customer service and communications.

Good equipment…great delivery

This would have been a 5 star but think there is a design fault on the pvc marquees as all the fastenings are Velcro and interior lacing. When you leave the tent it is extremely difficult to close the Velcro fastenings from the outside! Think there should have been a zip option. Other than that tent is very sturdy and stands up to quite strong winds without dismantling although I would recommend screwing down on hard surface if possible. Sales staff are helpful and knowledgeable on the telephone and pricing seems competitive

OK kit but not as hot as expected

Speedy delivery, excellent construction,

Vary. Gokd

Product very good. Easy to put up. Salesman very helpful.Let down by next day delivery. Order Monday morning told delivery next day. Arrived on Thursday.

A great tent and served us well for our lockdown wedding. Instructions for the erection of side walls could have been clearer.

The Marquee is great and Im the envy of all my neighbours! There were some issues with the delivery, not everything turned up at one, but this was quickly sorted out by the Gala team.

the marquee itself is supberb and looks fabulous. the instrucions however, were quite difficult to follow, and we had some pieces missing and too many of other pieces, which we only discovered when we were well into setting the marquee up. we had to take it back down and wait for the pieces to arrive. we had to make a few phone calls to clarify how to assemble. We had a large marque but had not been told it is in fact two marques and they are put together with a drainage system. So we did not have pieces missing we actually had all the correct pieced for two marquees! However, nowhere in the instructions or when ordering were we told that it would be two sepearate marques to join together. And the instructions did not give any information about how to fit the drainage/gutter. All that said the marquee is amazing just very confusing for the reasons stated.

The Marquee we purchased looks smart and is doing it's job. The floor bars surprisingly do not add strength, they are just for tying down onto

The quality of the gazebo we purchased is exceptional and should last many years. Two aspects which I found a problem. The bag that contains the frame whilst very well made has very small wheels and in a garden or rough ground, the bag drags on the ground. I understand that a bag with bigger wheels is available but I was not offered that when I purchased the gazebo. Quite annoying. Secondly, the walls are very well made however at the bottom there are two sets of eyes, obviously to attach the wall and the skirt to the ground. The pack I was supplied with only gave me sufficient pegs for one or the other set of eyes. I feel that both sets should be supplied as part of the package or tell the customer that he needs to purchase another set to complete the erection of the walls.

Just what I was looking for! Arrived very quickly but I am going to have to paint the weights to prevent rust marking the gazebo curtains but not too big a problem.

4 stars for the pop up gazebo - it is really good quality, well made. 0 stars for the delivery which was utterly shambolic, 2 weeks not overnight. As the customer I spent 8 hours on the phone trying to understand what was happening between Gala Tent and TNT. It was eventual delivered at a time I specially asked for it not to arrive. A week later I am still awaiting a response from Gala Tent.

Really good quality product easy to assemble only 4 stars as I raised a question about assembly and was advised a specialist team would reply but 9 days later still no reply