Gala Tent UK

Very good quality canopy and efficient service

Great products - sturdy and functional however do pay attention to description and contact the customer services to make sure you are buying exactly what you are looking for.

Fantastic item, sturdy

Excellent quality should do me for another 10 years

The products themselves were fine but due to issues with the courier, the service left a bit to be desired. I ordered on a Tuesday and was impressed to get next day delivery. XPD text on the Wednesday morning to say they were delivering that day but when they did, they unfortunately failed to deliver one of the packages. In fairness to them, the paperwork the driver gave me to sign said 4 packages, which is what I received. However, I'd ordered 5 items so I just thought the remaining one was going to arrive another time so it wasn't until later that I contacted Gala Tent to find out when, using the chat function on my mobile but this was a bit glitchy - in the chat, Gala Tent said they'd get in touch with the courier and get back to me but I didn't hear anything. Maybe that was due to the glitchy chat? The following day (Thursday) XPD text to say they were delivering it but it didn't arrive so having allowed the full day for it to arrive, by the time I tried to contact Gala Tent they had closed for the day so I requested a call back. Friday morning XPD text to say they'd be delivering.... The Gala Tent customer service lady (sorry I didn't make note of her name) rang me at 11:30 that morning. I said I needed the items in the package for the following day and she said she'd contact XPD and get back to me but again, I had no reply. XPD finally delivered it on the Monday, with no text prior! It won't stop me ordering from Gala Tent again, but if in the future I order multiple items, I'll be sure to make the courier double check that they really have delivered all the items before they go to their next delivery.

Delighted with our new Gala tent. Very strong and sturdy compared with cheaper models we have bought previously. Ideal for giving us more protected outside space.

Thomas Davis was very helpful and polite, gave advice when something needed clarification.I would recommend them.

Fantastic, I ordered from another website not knowing about Galatents, they kept putting the delivery back and back and it was nearing the event I needed it for. I rang Gala, the sales representative could not have been more helpful, assured me of a delivery date (which was met) Would certainly recommend, excellent customer services and no empty promises. Thank you.

Amazing gazebo! Easy to erect and very sturdy. Fits perfectly over our large patio table, so we are able to have family meals outside where we are all in the shade.

Great product. Very sturdy, purchased the Gazebo as a just in case for a BBQ … haven’t taken it down since

The sales team were extremely helpful in finding an available product to suit my requirements at such short notice. Received the products within 2 days and am extremely pleased with the quality and strength of the products. 5 star for customer service too.

Very pleased with purchase

Set up so much easier than expected. Fabric sides

Brilliant ideal for the job. 3mx3m for £300 and much better quality and strength than others I’ve seen costing more. After sales service also excellent. A pleasure to deal with this company and would recommend to anyone

Excellent service after some storm damage, we required replacement parts they were supplied next day. A top Job, Thank You..