Gala Tent UK

Excellent quality and service from Gala tent - I have ordered from them several times in the past and would thoroughly recommend their product. Only lose the 5th star as the canopy legs are consistently too long and either need shortening or a home-punched extra eyelet put 3-4cm up from the one supplied to stop them coming un-pegged and flapping. Couple of design aspects I would change in order to improve flexibility and ease of use.

Brilliant product - but NOT as easy to put up as you see in the videos. Have spoken to after sales and apparently will get easier - frame is fairly tight from new....so fingers crossed!

The marquee we have looks great and feels good quality however we are still waiting for the storm kit to arrive and with 50 mile per hour winds forecast this weekend we are quite worried about how the marquee will fare!

Only received 3x3m gazebo couple of days ago. Time will tell but so far quality appears excellent, and i expect long life. Delivery charge to Ireland was enormous (i order from the UK a lot and never paid such a high price.... even heavier items were either free or substantially lower delivery cost), im not sure if Covid19 was a factor.I marked down for 2 reasons. 1-delivery charge was too high 2-There was no house number on the delivery and the driver had to go knocking on doors to get the right place.

Good product, would buy again.

I bought a gazebo, sidewalls, side bars and anchoring kit with 2 x 3 metre trade tables. I use this kit for makers markets and pop up restaurants and can honestly say I don’t think you could buy a better quality gazebo. It’s easy to put up/down and made of high quality material as are the lantern and side panels which all zip together nicely.The tables I feel aren’t quite up to scratch. They are sometimes tricky to put the tops on which are very heavy and can be a little awkward. The base they sit on in my opinion isn’t sturdy enough. It’s square legged and feels lightweight to me. There are other brands similar to this with sturdier bases and lighter tops and I will probably replace with these at some point. So I’d give the tables 2.5 stars out of 5 if this was a separate review. Having used this kit now for two months regularly I feel I can review this equipment confidently. The gazebo is awesome, really good solid piece of kit. Tables not for me. Customer service I’ve found to be excellent. Would definitely buy from Gala tent again no problem with that.

Bought the hex 55 deal with extras. Canopy had to be changed as had holes in it (was sent a replacement) still waiting on my Free Gazebo lights 2 months in and the sun shade awning brackets don't fit the frame, but overall the gazebo is strong and solid.

We love our gazebo it’s very sturdy and the fabric feels very good quality. My only criticism would be that the leg wights don’t work very well if you wish to have the sides on. When you put the leg weights on you can’t attach the Velcro on the side panels to the legs. The Velcro’s isn’t long enough to go round the leg weights. We are thinking of purchasing Velcro To make an extension to the side wall Velcro to go round the leg Weight bags. That I think they should have come with it

Gala Tent has nice customer service but the thing that sell their products is the quality! I'm in to racing and have a 3x6meter gazeboo as padoc tent. The one i have now is 8-10 years and still in good shape. I bought a spare roof for it now as the old one starts to get thin.Downside is their shipping prices to Sweden is way to high!

The products from Gala are excellent and delivery next day is fantastic. I found them through Google and ordered more when I realised I needed a few extras. The 4 stars not 5 however is for the sales side. Too many emails to sign up for a mailing list and the first time I called to speak to a sales person they just didn't listen to what I needed, but kept telling me I needed the most expensive model. I didn't! This almost put me off buying again - luckily the product quality from the first delivery was enough to continue to buy. So, Gala - please less sales talk - it isn't 1986 - and more honest advice to get more custom.

Good product easy to use and quick delivery

The sales process was good and 2 gazebos we ordered were delivered very quickly. The quality of the gazebos appear to be very good and it is very pleasing to buy British. There is a however though. We have a small issue and trying to get hold of customer service is not easy. Long waits on the phone, and very slow turn around on email. I am sure the response will be Covid, however that didn’t seem to affect the sales team.

I want to select 5 stars, but it won’t let me! The service could not be bettered. Delivery was very prompt and the product jexcellent.

All fine apart from DHL delivery who did not follow instructions to call me before delivery so I was not there, it was left in the unlocked garden etc.etc.

Whilst the product is perfectly fit for purpose, I ordered during the perfect storm (someone else had just placed an order for 150x the same item) and different bits of the order arrived at different times. So whilst that was a bit frustrating the supplier did communicate very clearly about the situation and explored options.