Gala Tent UK

Good sturdy product, few areas of light rust inside a couple of the and a little on the outside too

The gazebo bags were the usual very high quality and delivered overnight, much faster than I needed it. Wrestling with the payment system on line was a little disappointing, but resolved with the help of the excellent Galatent support people; always a pleasure!

would give 5 stars but the gutter connection kit not fit for purpose and no matter how many times i ask, still no result. sometimes its better to talk to buyer for feedback

What persuaded mean to buy a gala tent, marquee was after extensive research on the different manufacturers out there, I felt overall with me making one or two compromises depending on which company was better at doing one thing or another, gala tents came out as my best choice. The prices for the Marquee were a much the same once you factor in any special deals, but the quality of the after sales service was only going to be experienced once I bought the marquee. On that note I was glad that I went with gala tent as it turned out that I had a few issues and questions. On contacting them via phone and email my mind was put to ease, that they would rectify any issues that I have. I advised them we had already erected the marquee and we felt it was safe to use in our opinion, so I would contact them after my event. on contacting them after the event I advise a couple of other things had gone wrong with the marquee, they asked for everything to be listed in an email to them which I got a prompt response to, I was happy with them agreeing to the issues that I had encounterd. They made up a parcel for me for the replacement parts and it arrived the next day. I am very happy with their complaints procedure and their delivery service. I would happily recommend gala tents, I would like to give a special thanks to three of the colleagues that work at gala tents but I am sorry to say I can only remember two of their names Alex Cox and Cheech Bridges. PS the only reason I have given you a four-star rating and not five star is because I have only used the Marquee once so far, but I would happily give you a five-star rating as a company.Yours Sincerely Umesh Sachania

Incredibly helpful on the phone when working out what part I needed for an inherited pop up Gazebo! Part came quickly and was easy to replace.Replacement part was quite expensive given what it was, but a lot cheaper than a new Gazebo.

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The product itself is good but with the Pro 50 the fact that you can only have a bag with wheels is detrimental as none of our team likes the design as the frames keep on slipping of the metal base when being wheeled.

Good solid tent. Only thing that needs improvement is the rubbish pegs provided, too small for this tent.

A very strong product which unlike many others will withstand bad weather. Quite difficult at first to raise the supports into place on the pro product but managed it with more help. Something you can leave out for a long period if properly secured.

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Gala personal great, product very well packaged, pleased with the overall quality and strength of product the down side is the instructions a little word explanation for certain areas would make construction much easier.2 of the wall sheet hanging cables were not long enough to connect so had to make extra parts and we still have some clamps not used and not mentioned in the instructions, but now it is erected very pleased with product.

I purchased a Gala Shade Pro MX gazebo May of 2016 and the frame is still going strong. An excellent product.However the canopies one seems to last a maximum of 4 seasons.I am now on my 3rd canopy and at over £100 pounds a time I find it expensive.Gala recommend spraying with Fabsil which I did twice on canopy number 2 but it still only lasted 4 seasons before becoming so brittle it tears in many places not just the stress points.I highly recommend their gazebo frames. Very well made and quality spares are easily available from Gala. The canopies??I have continued to purchase my canopies from Gala as I know what I'm getting. Cheaper canopies can be found but are they waterproof, robust, well made and will they fit?

products are very durable.

Easy to contact. A little mix up with the original order but I have to say their customer service was exceptional. It’s not what goes wrong but how the matter is dealt with after …on that this company scores 100% well done Galla Tents ????

Good quality but still waiting for the bar that goes in the half wall. Also wasn't overly impressed with the designers.

Very helpful staff. Prompt delivery on day of our choice. All together excellent service. Thank you