Gala Tent UK
Reviews (11848) .
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Chris Thairs
4/5
2018-9-11
I am re cycling a 4 x 4 m Gala Marquee to stand beside my existing 4 x 6 m Marquee. This was discussed at time of purchase. To complete the re cycling I required two side panels and a canopy. ( the last order) I already had the original gable end panels for the 4 x 4 tent.I erected both Tents over the weekend and found that there is no way the original Gala Tent gable ends had no zip features to attach to the sides of my 6 x 4 , or in fact I could not attach satisfactorily , the two new sides you recently provided. I had reason to believe that all the parts ( bearing in mind I have 4 m gable ends all round) would be interchangeable. This does not appear to be the case. Advise please on how to make the side walls of the new side walls connect to the original sections. Thanks , Chris Thairs , SO407AE
Response from Gala Tent UK
"Hello Chris, thank you for your review. Our customer service team have some ideas on how to get your setup in full working order and will be in touch today to help Kind Regards Gala Tent"
"Hello Chris, thank you for your review. Our customer service team have some ideas on how to get your setup in full working order and will be in touch today to help Kind Regards Gala Tent"
frederick dale
4/5
2018-9-11
The Gazebo itself is extremely good although I feel that the Zips are not strong enough as one of the rings has already come off, otherwise, it appears very sturdy. Still needs 2 people to erect it easily and the trolley is a bit fiddly .
Response from Gala Tent UK
"We are pleased to hear you are happy with your gazebo, thank you for your review. We are concerned that there is an issue with one of your zips so a customer service colleague will be in contact today so we can help, Kind Regards Gala Tent"
"We are pleased to hear you are happy with your gazebo, thank you for your review. We are concerned that there is an issue with one of your zips so a customer service colleague will be in contact today so we can help, Kind Regards Gala Tent"
Peter Sheridan
4/5
2018-9-11
Your service was excellent in arranging for a second delivery of the order when the first was delivered to the wrong address.We have used our Gala tent over several years, and it is now showing some signs of wear. In particular we have one flat cross junction piece that has a cracked weld between adjacent parts (hence the order) and several more that show signs of going the same way.Another weakness is the short bolt screwed onto a nut welded to the T junction piece and so joining the D1 D2 combination to the A poles. The joint is under strain when connected and tends to crack the weld joining the nut to the T junction piece. It would be better to use a round headed bolt passing right through the T piece and fastened with a loose nut. We have several T pieces where the weld connecting the nut is partially cracked. One was bad enough for me to drill the T piece and use a bolt as I have described. In my view the use of the welded nut is only appropriate for the wing nuts holding the poles to the connection pieces. I hope my comments are helpful.
Response from Gala Tent UK
"Thank you for your honest review, your feedback is very important to us to help us develop our products and improve our service. Your review will be discussed in our next product meeting and points carefully considered, thank you for taking the time to write this review, Kind Regards Gala Tent"
"Thank you for your honest review, your feedback is very important to us to help us develop our products and improve our service. Your review will be discussed in our next product meeting and points carefully considered, thank you for taking the time to write this review, Kind Regards Gala Tent"
Caroline Des-Rivieres
4/5
2018-9-11
Quick service thank you, we bought the 1 m folding table. Really useful addition for our stall. Nice table folds down really small. Only thing the legs are quite thin, thought they would be the hexagonal type, very wobbly until you put weight on it. Only had it on one show so far so will update after a season.
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Glenn Turner
4/5
2018-9-10
Well packed and with clear instructions. Looks well designed. Intend to use it as an entrance or connecting corridor to my home, to and from Gazebos.
Simon Foy
4/5
2018-9-6
two faults with the canopy . it turned up moldy and then it leaked , however a new roof was sent out no charge, but no small offer of compensation offered, otherwise Gala would have gone beyond good service and received a 5 star rating
Response from Gala Tent UK
"We have looked over your account and the leaftree canopy was out of stock at the time you ordered and you were desperate for this so we sent the leaftree canopy we had from our showroom. We are so sorry to hear that this was not in a perfect condition and our team sent a brand new replacement as soon as this was in stock Kind Regards Gala Tent"
"We have looked over your account and the leaftree canopy was out of stock at the time you ordered and you were desperate for this so we sent the leaftree canopy we had from our showroom. We are so sorry to hear that this was not in a perfect condition and our team sent a brand new replacement as soon as this was in stock Kind Regards Gala Tent"
Jeannette Morgan
4/5
2018-8-30
Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
"Thank you Jeannette for your review, we are pleased to hear you are happy with the quality of your gazebo. The pop up gazebos come in a huge aray of different colours including Blue! I can also see on your order that you have a strengthening bar to support your halfwall. Our customer service team will be in contact to help with your queries, Kind Regards Gala Tent"
"Thank you Jeannette for your review, we are pleased to hear you are happy with the quality of your gazebo. The pop up gazebos come in a huge aray of different colours including Blue! I can also see on your order that you have a strengthening bar to support your halfwall. Our customer service team will be in contact to help with your queries, Kind Regards Gala Tent"
Response from Gala Tent UK
"We have looked into this and can see that a blue canopy was ordered and sent to your club"
"We have looked into this and can see that a blue canopy was ordered and sent to your club"
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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Printing Service
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
Gala Shade Pro - UK Printed Sidewalls
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
Gala Shade Pro Gazebo Sidewall Bag
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
4.5m Valance Text
11251
75cm x 75cm Logo
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Printing Service
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
Gala Shade Pro - UK Printed Sidewalls
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
Gala Shade Pro Gazebo Sidewall Bag
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
4.5m Valance Text
11251
75cm x 75cm Logo
arran martin
4/5
2018-8-29
3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
Cathy Growney
4/5
2018-8-29
The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
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Phil Morris
4/5
2018-8-28
The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
Ian Viles
4/5
2018-8-28
Excellent quality easy to assemble
Ken Newstead
4/5
2018-8-28
Good quality, very sturdy. A lot more difficult to put up/down than I imagined due to it being so heavy and as such not suitable for the occasional use I had planned
Tony Dennison
4/5
2018-8-27
Would have scored 5 stars if there had been instructions with the kit.
Response from Gala Tent UK
"Hello Tony, thank you for your review. We didn't have instructions for the repair patch kit as the contact adhesive is very straightforward and is difficult to get it wrong, although we do appreciate that it can be reassuring to have instructions before you begin. We now include a small piece of paper in with the kit with a short note on application for future reference, Kind Regards Gala Tent"
"Hello Tony, thank you for your review. We didn't have instructions for the repair patch kit as the contact adhesive is very straightforward and is difficult to get it wrong, although we do appreciate that it can be reassuring to have instructions before you begin. We now include a small piece of paper in with the kit with a short note on application for future reference, Kind Regards Gala Tent"
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Deborah Evans
4/5
2018-8-27
quick response good product will use again
Andrew Whamond
4/5
2018-8-27
While I cannot fault the quality of the gutter, and it's ability to take the rain water away from the middle it does hang down too far, so you can't really use the opening as a walkway without stooping.
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