Gala Tent UK

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4/5


I have purchased a few tents from gala & find you very reliable, a few nots & bolts missing from fushion tent but sorted now
 
Customer bought:
Miscellaneous Spares
Miscellaneous Spares
4/5


Purchased ground bar set for a 3 x 4.5M gazebo. They worked ok but I did have tussle getting the corner bracket holes to line up. After a particularly wet bank holiday I found water had worked its way into the rear side wall ground bar channel and washed rust from the inside of the tubing. It's a pity they are not made from aluminium like the rest of the frame. However, the gazebo is excellent and I would highly recommend Gala Tent.
 
Customer bought:
3m x 4.5m Gala Shade Pro Gazebo (Ground Bars)
3m x 4.5m Gala Shade Pro Gazebo (Ground Bars)
4/5


Product (Gazebo) robust and easy to use, When I placed the order I was told that the colour I selected was not in stock but would be available by the end of the week, it eventually arrived after 3 weeks with out side walls, several telephone calls had to be made to get the walls delivered. I am now the proud owner of a Gala Gazebo, at all times the staff were friendly, I would recommend Gala to my friends
 
Customer bought:
Pack of 10 - Sidewall Ground Pegs
Pack of 10 - Sidewall Ground Pegs
3m x 4.5m Gala Shade Pro-MX Gazebo (Green)
3m x 4.5m Gala Shade Pro-MX Gazebo (Green)
4/5


I am re cycling a 4 x 4 m Gala Marquee to stand beside my existing 4 x 6 m Marquee. This was discussed at time of purchase. To complete the re cycling I required two side panels and a canopy. ( the last order) I already had the original gable end panels for the 4 x 4 tent.I erected both Tents over the weekend and found that there is no way the original Gala Tent gable ends had no zip features to attach to the sides of my 6 x 4 , or in fact I could not attach satisfactorily , the two new sides you recently provided. I had reason to believe that all the parts ( bearing in mind I have 4 m gable ends all round) would be interchangeable. This does not appear to be the case. Advise please on how to make the side walls of the new side walls connect to the original sections. Thanks , Chris Thairs , SO407AE
Response from Gala Tent UK
"Hello Chris, thank you for your review. Our customer service team have some ideas on how to get your setup in full working order and will be in touch today to help Kind Regards Gala Tent"

 
Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Set of 2 Ratchet Tie Down Storm Straps + Pegs
4m x 4m Gala Tent Marquee Canopy (PE)
4m x 4m Gala Tent Marquee Canopy (PE)
2m Gala Tent Marquee Window Sidewall (PE) - Pair
2m Gala Tent Marquee Window Sidewall (PE) - Pair
Pack of 50 Bungee Elastic Toggle Straps
Pack of 50 Bungee Elastic Toggle Straps
4/5


The Gazebo itself is extremely good although I feel that the Zips are not strong enough as one of the rings has already come off, otherwise, it appears very sturdy. Still needs 2 people to erect it easily and the trolley is a bit fiddly .
Response from Gala Tent UK
"We are pleased to hear you are happy with your gazebo, thank you for your review. We are concerned that there is an issue with one of your zips so a customer service colleague will be in contact today so we can help, Kind Regards Gala Tent"

 
Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Set of 2 Ratchet Tie Down Storm Straps + Pegs
3m x 6m Gala Shade Pro Gazebo (LeafTree Sidewalls)
3m x 6m Gala Shade Pro Gazebo (LeafTree Sidewalls)
3m x 6m Gala Shade Pro-50 Gazebo (LeafTree)
3m x 6m Gala Shade Pro-50 Gazebo (LeafTree)
4/5


Your service was excellent in arranging for a second delivery of the order when the first was delivered to the wrong address.We have used our Gala tent over several years, and it is now showing some signs of wear. In particular we have one flat cross junction piece that has a cracked weld between adjacent parts (hence the order) and several more that show signs of going the same way.Another weakness is the short bolt screwed onto a nut welded to the T junction piece and so joining the D1 D2 combination to the A poles. The joint is under strain when connected and tends to crack the weld joining the nut to the T junction piece. It would be better to use a round headed bolt passing right through the T piece and fastened with a loose nut. We have several T pieces where the weld connecting the nut is partially cracked. One was bad enough for me to drill the T piece and use a bolt as I have described. In my view the use of the welded nut is only appropriate for the wing nuts holding the poles to the connection pieces. I hope my comments are helpful.
Response from Gala Tent UK
"Thank you for your honest review, your feedback is very important to us to help us develop our products and improve our service. Your review will be discussed in our next product meeting and points carefully considered, thank you for taking the time to write this review, Kind Regards Gala Tent"

 
Customer bought:
Gala Tent Marquee - A - Pole 44mm
Gala Tent Marquee - A - Pole 44mm
Gala Tent Marquee - 4 Way Flat Joint
Gala Tent Marquee - 4 Way Flat Joint
4/5


Quick service thank you, we bought the 1 m folding table. Really useful addition for our stall. Nice table folds down really small. Only thing the legs are quite thin, thought they would be the hexagonal type, very wobbly until you put weight on it. Only had it on one show so far so will update after a season.
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Customer bought:
1m Pop Up Folding Trade Table Counter
1m Pop Up Folding Trade Table Counter
4/5


Well packed and with clear instructions. Looks well designed. Intend to use it as an entrance or connecting corridor to my home, to and from Gazebos.
 
Customer bought:
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
Set of 2 - Gazebo Leg Weight Bag - Pair
Set of 2 - Gazebo Leg Weight Bag - Pair
3m x 2m Gala Tent Marquee Pro Elite (PVC)
3m x 2m Gala Tent Marquee Pro Elite (PVC)
4/5


two faults with the canopy . it turned up moldy and then it leaked , however a new roof was sent out no charge, but no small offer of compensation offered, otherwise Gala would have gone beyond good service and received a 5 star rating
Response from Gala Tent UK
"We have looked over your account and the leaftree canopy was out of stock at the time you ordered and you were desperate for this so we sent the leaftree canopy we had from our showroom. We are so sorry to hear that this was not in a perfect condition and our team sent a brand new replacement as soon as this was in stock Kind Regards Gala Tent"

 
Customer bought:
3m x 3m Gala Shade Pro Gazebo Canopy (Green)
3m x 3m Gala Shade Pro Gazebo Canopy (Green)
4/5


Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
"Thank you Jeannette for your review, we are pleased to hear you are happy with the quality of your gazebo. The pop up gazebos come in a huge aray of different colours including Blue! I can also see on your order that you have a strengthening bar to support your halfwall. Our customer service team will be in contact to help with your queries, Kind Regards Gala Tent"

Response from Gala Tent UK
"We have looked into this and can see that a blue canopy was ordered and sent to your club"

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Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Printing Service
Printing Service
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
3m x 4.5m Gala Shade Pro-50 Gazebo (Frame Only)
Gala Shade Pro - UK Printed Sidewalls
Gala Shade Pro - UK Printed Sidewalls
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
3m x 4.5m Gala Shade Pro Gazebo (Blue Sidewalls)
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
4.5m Gala Shade Pro-50 Gazebo Sun Shade Awning Kit
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
3m Gala Shade Gazebo Window Sidewall (Blue) - Single
Gala Shade Pro Gazebo Sidewall Bag
Gala Shade Pro Gazebo Sidewall Bag
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
4.5m Gala Shade Pro-50 Gazebo - Strengthening Bar
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
3m Gala Shade Pro Gazebo Door Panel Blue (Single)
4.5m Valance Text
4.5m Valance Text
11251
11251
75cm x 75cm Logo
75cm x 75cm Logo
4/5


3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
 
Customer bought:
Printing Service
Printing Service
75cm x 75cm Logo
75cm x 75cm Logo
4m x 4m Gala Tent Marquee Pro Elite (PVC)
4m x 4m Gala Tent Marquee Pro Elite (PVC)
4/5


The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
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Customer bought:
Gala Tent Marquee - C - Pole 38mm
Gala Tent Marquee - C - Pole 38mm
4/5


The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
 
Customer bought:
3m x 4.5m Gala Shade Pro-40 Gazebo (White)
3m x 4.5m Gala Shade Pro-40 Gazebo (White)
4/5


Excellent quality easy to assemble
 
Customer bought:
3m x 3m Gala Shade Pro-50 Gazebo (Blue)
3m x 3m Gala Shade Pro-50 Gazebo (Blue)
3m x 3m Gala Shade Pro Gazebo (Blue Sidewalls)
3m x 3m Gala Shade Pro Gazebo (Blue Sidewalls)
4/5


Good quality, very sturdy. A lot more difficult to put up/down than I imagined due to it being so heavy and as such not suitable for the occasional use I had planned
 
Customer bought:
Set of 2 - Gazebo Leg Weight Bag - Pair
Set of 2 - Gazebo Leg Weight Bag - Pair
3m x 4.5m Gala Shade Pro-MX Gazebo (White)
3m x 4.5m Gala Shade Pro-MX Gazebo (White)