Gala Tent UK
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Chris Thairs
4/5
2017-9-11
Excellent sales help and delivery arrangements, All arrived safe and sound . Only one pole was 'unmarked' but is soon found a home with the rest of the 'A' s . My only reluctance for 5 stars is the tent pegs to secure the tent flaps to the ground . The thin version supplied were next to useless and bent when you looked at them , unless you found a nice soggy bit of ground, there were only a handful of thicker pegs and some of those struggled. The standard heavy duty tent pegs supplied by a visiting friend were far more suitable. ( not to be confused with the ground anchor set). This is my second privet purchase of a Gala tent , hence knew the quality of the basic tent and structure, but struggled with assembling the corners . That are stitched to the roof, required to clip in to the legs ( pole C) but then you can't fully close the zip to make it water tight. May be the next time it goes up, things may be clearer , but 6 of us couldn't work it out re the corners. Other wise a great product ant a good price ,thank you.
Response from Gala Tent UK
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
Graham Sumbler
4/5
2017-9-3
good quality product.the only issue is they give you exactly the amount you need i.e. wing bolts. I had to buy more incase we lost some during construction.
Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
16oz Rubber Mallet
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
4m x 10m Gala Tent Portable Car Port - Elite (PVC)
4m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
16oz Rubber Mallet
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
4m x 10m Gala Tent Portable Car Port - Elite (PVC)
4m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Duncan Vasey
4/5
2017-9-1
Good quality and service. Appreciated.
Clwyd Howatson
4/5
2017-8-31
I bought a 8x4marquee a pe one very pleased with delivery prompt next day. Quality of materials is good. Have owned 2 previously. and improvements have been made on the design however. There are no velcro on side panels to hold down roof canopy in wind or strong breeze the roof overlap will blow up,leaving a gap inbeetween roof and side panels. and not sure why there are individual tails for each leg as the zipper on the side panels come lower than the holes in the poles that you hook on to. Unless they are for use when side panel are not used. all this said still pleased with the purchase. Regards Mr c howatsoness
Response from Gala Tent UK
"Thank you Clwyd for your review, we are pleased to hear you are happy with the quality and service. The leg covers are detached so that they are not used incorrectly to tension the roof as this can damage the roof. We will send you some canopy clips to secure the valance on the roof in bad weather. The leg covers are cosmetic and only need to be on if your sidewalls are off to cover the poles, however if you choose to have them on at the same time there is an eyelet at the bottom to peg it into the ground so you don't need to use the hook, please let us know if you need anything else and we will be happy to help Regards Gala Tent"
"Thank you Clwyd for your review, we are pleased to hear you are happy with the quality and service. The leg covers are detached so that they are not used incorrectly to tension the roof as this can damage the roof. We will send you some canopy clips to secure the valance on the roof in bad weather. The leg covers are cosmetic and only need to be on if your sidewalls are off to cover the poles, however if you choose to have them on at the same time there is an eyelet at the bottom to peg it into the ground so you don't need to use the hook, please let us know if you need anything else and we will be happy to help Regards Gala Tent"
Jeffrey Davies
4/5
2017-8-29
My purchase of a 6M x 10M pro elite marquee. The marquee, when up is superb but.it is rather fiddly and time consuming and extremely heavy. The instructions say to have the required number of people to lift the marquee to fit the legs but they do not idicate what the right amount of people is. Consequently we broke a fitting because we did not have sufficient people to lift the marquee. Dismantling was much easier as we had more people. My only real disappointment.is the tubes that run the length of the marquee come in three different lengths, making it far more fiddly and more chance of errors. Far far better to have had all the tubes the same.length. I also purchased six pairs of ratchet straps and heavy duty pegs the straps are really good but the pegs could have been a little more robust for a stucture of this size. The four pegs amd guy lines.tjat came with the marquee are an absolute joke, they are just about.good enough for a all windbreak. I can't imagine why Gala even included such pathetic pegs and string.for such a stucture. Once the marquee is up it is absolutely superb but it does take quite a lot of time and effort.
Response from Gala Tent UK
"Thank you for your review, we are pleased to hear that you are happy with the marquee. The 6x10m tent is very largeand we would recommend at least 4 people to erect this. It always takes the longest the first time you erect anystructure, with practise and time this becomes quicker and easier as you get the method. Please see our youtube videoas this will give some good tips on the method https://www.youtube.com/watch?v=pHy2S_lCKHA We do sell a wide range ofgoods to anchor your structure down, what you require varies on the surface and location of the marquee so this is why standard equipment is additional https://www.galatent.co.uk/marquee-gazebo-anchorage.asp We are here to help if youneed anything, Kind Regards Gala Tent"
"Thank you for your review, we are pleased to hear that you are happy with the marquee. The 6x10m tent is very largeand we would recommend at least 4 people to erect this. It always takes the longest the first time you erect anystructure, with practise and time this becomes quicker and easier as you get the method. Please see our youtube videoas this will give some good tips on the method https://www.youtube.com/watch?v=pHy2S_lCKHA We do sell a wide range ofgoods to anchor your structure down, what you require varies on the surface and location of the marquee so this is why standard equipment is additional https://www.galatent.co.uk/marquee-gazebo-anchorage.asp We are here to help if youneed anything, Kind Regards Gala Tent"
DENISE THOMSON
4/5
2017-8-29
VERY HELPFULL & INFORMATIVE
Ron Muffett
4/5
2017-8-29
Great product gazebo and marquee, fast delivery then a blip a couple of parts missing and or broken.Several calls and promises later(couple of months overall ) the missing items arrivedOverall a very good buy wouldn't hesitate to use you again
Response from Gala Tent UK
"Thank you for your review Ron. We are sorry to hear that you were short on some wires and that there were some bolts that weren't quite right, Our team has replaced these for you at your convenience as you advised that this wasn't urgent. We are here to help should you need anything further Kind Regards Gala Tent"
"Thank you for your review Ron. We are sorry to hear that you were short on some wires and that there were some bolts that weren't quite right, Our team has replaced these for you at your convenience as you advised that this wasn't urgent. We are here to help should you need anything further Kind Regards Gala Tent"
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julie austin
4/5
2017-8-16
Overall happy but ordered and paid for items one of which was not in stock we choose to wait for all to be sent together as would have been charge twice for delivery,
Response from Gala Tent UK
"Thank you for your review Julie, I will dispatch the smaller items in first class post and we will send the weights out separately when they arrive in stock. There will be no extra charge for this, Kind Regards Customer Services"
"Thank you for your review Julie, I will dispatch the smaller items in first class post and we will send the weights out separately when they arrive in stock. There will be no extra charge for this, Kind Regards Customer Services"
Emily Johns
4/5
2017-8-4
Really helpful staff and good communication on delivery. Only comment is website states next day delivery but 'subject to stock' should be added.
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Jonathan Curtis
4/5
2017-7-25
A really well made replacement canopy for my 3 m x 3 m gazebo. Better quality than the original with some very good features on it. Thank you.
Nava Sushilan
4/5
2017-7-18
We are very happy with the purchase
peri johnson
4/5
2017-7-12
delivery and service are fast and helpful. the linings fit, but were in some parts a bit tight and we had to spend a bit of time on them to make it work
Response from Gala Tent UK
"The linings for the fusion marquee can need some adjusting when the marquee is on uneven ground as the tent does not sit completely square. If you have any questions or need any help dont hesitate to contact us on free phone 0800 988 4252. Thank you for your review"
"The linings for the fusion marquee can need some adjusting when the marquee is on uneven ground as the tent does not sit completely square. If you have any questions or need any help dont hesitate to contact us on free phone 0800 988 4252. Thank you for your review"
Steve Harris
4/5
2017-7-11
I purchased a Gala Marquee for use at outside events having had 2 cheap gazebos destroyed by wind after a couple of outings. The Gala product is far superior and although rather bulky to transport is a proper job, can be secured against weather and looks professional. It takes a while to put up but will get faster with more practice. In all it seems a good product at a fair price.
Damian Bryan
4/5
2017-7-10
Perfect apart from the misleading '2 people in 2 minutes'.
Response from Gala Tent UK
"Thank you for your review, it is possbile to erect the tent with 2 people we recommend 2-4 people for the 3x6 gazebo. It takes around 10 mins the first time but with time and learning the method this will get faster and faster. Please find a link to our youtube video that might help https://www.youtube.com/watch?v=pm5EFYahKrk Kind Regards Gala Tent"
"Thank you for your review, it is possbile to erect the tent with 2 people we recommend 2-4 people for the 3x6 gazebo. It takes around 10 mins the first time but with time and learning the method this will get faster and faster. Please find a link to our youtube video that might help https://www.youtube.com/watch?v=pm5EFYahKrk Kind Regards Gala Tent"
Julie Darby
4/5
2017-7-6
Quality product and excellent customer service. Just disappointed that the side panels were so difficult to zip up.
Response from Gala Tent UK
"We are very pleased to hear you are happy with our service and your tent. Our customer service team have been in contact and have resolved the query about your sidewalls, we hope this is to your satisfaction. If you need anything else please let us know and we will be very happy to help, Kind Regards Gala Tent"
"We are very pleased to hear you are happy with our service and your tent. Our customer service team have been in contact and have resolved the query about your sidewalls, we hope this is to your satisfaction. If you need anything else please let us know and we will be very happy to help, Kind Regards Gala Tent"
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