Gala Tent UK

After speaking to sales staff at length about the product and being told the wheels on the storage bag were suitable for use on grass I was disappointed to find this was not really the case, even on firm dry ground with short grass the bag was unstable and hard work to control in rolling mode so only really suitable for use on hard standing. The gazebo itself was easy enough to set up and appears to quite robust and reasonable value for money on first use. The only other thing I would mention to be aware of is the sneaky and unnecessary £7.99 (per order regardless of value) packing and handling charge that gets added at the checkout.

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We have two recent purchases. The first was a new 3m x 4.5m gazebo. Well made except for one fault. The four corner posts extend and are fixed by pins. One of the pins is faulty so we are not able to fix it properly. Any tips or do we have to replace the post. The second purchase was to replace a damaged roof, side panels and framework of our marquee. The delivery service was excellent. The problem is that the velcro bands which secure the tent to the side poles are not securely sewn on and are detaching themselves. Any tips about that?

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Once down, the floor is good quality and offers good grip.To save time when setting up I'd recommend you join chunks of the floor together (so fewer pieces to join when the pressure's on). The floor is white, so it is going to need cleaning regularly.

tent all good and works well carry bag feet lasted not past the first use, as soon as you packed up the frame and put the canopy in the front bag the feet collapsed so you can t stand it up any more

Delivery & service excellent (my 3rd order). Tent superb for the price and pretty resilient even in a storm. Lots of use & still very sound after 2 years. Only niggles are the nuts&bolts which can be a little variable in quality and do corrode a bit if overwintered outdoors (order some spares at the outset). A dumpy bag to carry the tent in is needed but not included and I suggest a small tool to tighten wing nuts. Altogether more than satisfied by the company and product.

Item arrived in very good time and was packaged well.

Gala tents are very good we use ours in the garden and it's big and gives a lot of nice shade you order one day and it's there the next

The product is great, delivery was 3 days late!

What I wanted at the price I wanted&delivered in good time

I finally plunged in and bought the 40mm gazebo with side walls.When the boxes several of them arrived I was amazed just how big and how many there were, they arrived well packed and clean, and as promised on web site they did arrive the very next day, I was kept informed by email throughout the buying and delivery procedure, the staff were very polite and knowledgable. The gazebo although I'd seen it many times at carouse shows was much heavier than I thought, this may not be such a bad thing as it will help in adverse weather,Unpacking was easy and the frame comes in the supplied bag, the bag itselve initially looks very robust with a zip and belt buckles to hold everything to gether.Putting the fame up was simple, you need two people,you halve errect it then put the canopy onextend the frame, then pull the canopy tight, extend the legs job done,I ordered side walls and bottom rails for ours the bottom rails were a pain to fit couldn't get the holeas to line up for the bolts, this was because my lawn is not perfectly flat, if yours is flat should not be so difficult.The side windows just fasten with Velcro, I got windows in mine which makes all the difference, a little clostrophobic without.You have the option to chose different colour side walls I got yellow same as canopy and two taupe a kinda cream colour.I also got sandbag weights for the legs, they only do these in bliue for some reason, I didn't know this when I purchased them, had I known i would not have bought the, also on reflection I wouldn't buy them again they spoil what is otherwise a really nice gazebo, the steel weights are in my opinion massively expensive, but would be a better option.All in I'm pleased with the gazebo, I haven't used it yet other than erect it to have a look how it went to gether.I couldn't get the canopy into the pocket on the bag for the frame, I rang Gala they tell me it will go in but at the moment I'm at a loss to know how, they are no sips on the pocket for the canopy and I suppose somehow it rolls up and slides in however this pocket must be nearly 1Mt long at a guess and I couldn't get it in, I'm not a novice when it comes to doing things, I'm keen diy and also electrician/ mechanic very handy, however first time at trying it beat me, maybe the canopy will soften with use and make it easy to fit in pocket, a zip either side would help.Because of the last issue I've only given 4 stars, I wouldn't let this put you off,It's expensive at £571 for a gazebo, hopefully it'll pass down a couple of generations and recoup the cost.

Excellent service. Very expensive for a bit of elastic and plastic.

Brilliant service. Very fast delivery and the tent looks lovely. Very pleased

Fantastic service. Very helpful advice on phone. It is a big tent. Came shrink wrapped on a pallet. No advance notice of delivery, luckily I was at home when it arrived.When erected the label letters on the tubing is not visible, so errors can not be seen. Our mistake, many hands trying to 'Help' The next time we put it up we will have to colour code the different elements. For these 2 reasons only 4 stars.

Pretty happy with my tent - the frame and canopy both seem sturdy without being too heavy, and the frame pops up with a good action. I like the fact that the frame comes with a case on wheels as it is fairly heavy to carry.The only reason not to give 5 stars is that on putting the tent up for the first time I tied it down with guy ropes and one of the eyelets came away from the corner of the canopy. I wasn't using excessive force and certainly nothing like the force that even a mild gust would have put on the rope, so this was disappointing, but other than that it seems very good quality.

The gazebo, half walls and curtains look amazing! Had lots of admiring comments from other stallholders, as well as customers. The banner wrap worked great, really easy to put on and off - with at least two people! Be warned the steel frame is VERY heavy - but strong. The trade table worked brilliantly too, giving a very professional finish.