Gala Tent UK
Reviews (11848) .
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Based on 11848 reviews. CLAIMED
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Darrell Parton
4/5
2017-2-15
The service & delivery time was excellent the only issue we had was maybe the delivery company as the box had been slashed several times when it got delivered. I did check the canvass inside & thankfully that was ok but it was close
Response from Gala Tent UK
"Thank you for your review and bringing this to our attention it is very rare for this to happen with our courier, however this has been given as feedback directly to ensure this doesn't happen again we are also very pleased to hear your goods weren't damaged."
"Thank you for your review and bringing this to our attention it is very rare for this to happen with our courier, however this has been given as feedback directly to ensure this doesn't happen again we are also very pleased to hear your goods weren't damaged."
John Patrick Wills
4/5
2017-2-14
I have been purcashasing items for 10 years from Gala Tent and have always been very satisfied with the quality of the product and the service. The latest purchase shows the quality of product has been improved further, The only drawback is that the latest tent has no Zips on the end panels and is time consuming trying to lace them up at the end of the day and very time consuming .I regularly fully recommend Gala to friends and customers.
Response from Gala Tent UK
"Thank you for your feedback John, this is very important to us. Thank you also for the kind commentsand your loyal custom. We opted for the dutch lacing on the PVC as this is our most heavy duty material. The lacing allows the panels to fasten much more easily than zips when on uneven ground and will last much longer than zips. We do supply zips on our poly and PE materials if you ever decide to change the covers."
"Thank you for your feedback John, this is very important to us. Thank you also for the kind commentsand your loyal custom. We opted for the dutch lacing on the PVC as this is our most heavy duty material. The lacing allows the panels to fasten much more easily than zips when on uneven ground and will last much longer than zips. We do supply zips on our poly and PE materials if you ever decide to change the covers."
John Hellyer
4/5
2017-2-9
I had a lot of trouble getting to the right person but we have purchased the tent twice before and its very good for what we use it for.
Response from Gala Tent UK
"Thank you for your feedback, we are sorry to hear that you struggled to reach Darren. Our sales team take inbound calls so they are not always available immediately during busy times but we will always call you back. Darren called and left messages, It is unfortuante you kept missing each other but we got there in the end. We also have email and online chatand anyone here will be happy to help if you need anything"
"Thank you for your feedback, we are sorry to hear that you struggled to reach Darren. Our sales team take inbound calls so they are not always available immediately during busy times but we will always call you back. Darren called and left messages, It is unfortuante you kept missing each other but we got there in the end. We also have email and online chatand anyone here will be happy to help if you need anything"
David Johnston
4/5
2017-2-8
Great product delivered quickly. Only disappointment was some local stitching was of poor quality and was fraying.
Response from Gala Tent UK
"Thank you for bringing this to our attention we would like to apologise for any inconvenience caused, I can see this is now been resolved with our customer service team and I hope this does not discourage you from purchasing from us in the future."
"Thank you for bringing this to our attention we would like to apologise for any inconvenience caused, I can see this is now been resolved with our customer service team and I hope this does not discourage you from purchasing from us in the future."
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Lynne Hamilton
4/5
2017-2-6
I bought the folding chairs for an upcoming party, I haven't used them yet, so my review rate is for your quick delivery.
Julian Fielden
4/5
2017-1-30
Had a test at putting the Gazebo up at the weekend and very happy with the build quality. only down side was received the dispatch email with the tracking details on 5 days after the gazebo was delivered.
D Mckiernan
4/5
2017-1-22
Good product we've had a dry run before using next week for the party but everything was great an easy to assemble, with a miner adjustment of additional washers needed, as our pole was slim.
Peter Beach
4/5
2016-12-22
Great service as seen
Ian Coates
4/5
2016-12-16
Poles are nice and strong easy to put together however you really need to tighten the wing nuts to stop the poles coming apart whilst constructing the roo section. Side walls are much better now they have zips on no wind gets through. Roof cover was difficult to get equal over each sides even though we put it on before raising the legs. Having said that my overall view is its was not cheap but it should last a good few years.
Christopher Karaolis
4/5
2016-12-16
Delivery of the the tent was as advised. Quality of the tent was also excellent and well worth the money.
Customer bought:
6m x 8m Gala-Tex Outdoor Flooring (Green)
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
6m x 8m Gala Tent Marquee PVC Coated Poly
Set of 8 - LED Garden Marquee Globe Light Set
Electric Infrared Marquee Heater & Pole Bracket
Set of 2 - Gazebo Leg Weight Bag - Pair
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
6m x 8m Gala-Tex Outdoor Flooring (Green)
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
6m x 8m Gala Tent Marquee PVC Coated Poly
Set of 8 - LED Garden Marquee Globe Light Set
Electric Infrared Marquee Heater & Pole Bracket
Set of 2 - Gazebo Leg Weight Bag - Pair
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
Karen Sheppard
4/5
2016-12-12
It is very good quality but one of the joints was bent but sorted it and the bags should be included in price
david spinks
4/5
2016-12-7
sturdy. well constructed. easy to put up.
Paul Thorpe
4/5
2016-12-6
Tent product good. Carry bag not so good. Had difficulty getting replacement.
Jayne Webber
4/5
2016-11-29
Good sturdy looking product, looks good when erected. The instructions are not good so allow plenty of time to erect it! We ordered the Infrared heaters to go in it but unfortunately they only fit round poles not the square ones in the Fusion Marquee so have had to adapt.
SUSAN HARRINGTON
4/5
2016-11-15
The marquee came when asked for and was easy to put up and take down. It did the job perfectly. The only problem is getting it back into the boxes to store it. That just doesn't work.