Gala Tent UK

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Mark was really helpful, professional and provided excellent customer service. The item was great, no complaints. The only thing that let you down was the courier service. It arrived a working day later than the notification I had received.

Purchased direct from Galatents as the product was what was recommended and their price was comparable.

Very good service even when we handmade an error in our order.

Really pleased with the process overall. The quality of the product is really impressive and the equipment it comes with for safe storage is really top quality. The purchase process was simple and the sales representative was helpful and very knowledgeable. My only criticism is of the design team who took far longer than we’d have liked to finalise the designs. The design process felt very disjointed and let the side down. Whilst the design work looks incredible on the product itself, I’m disappointed it took so long and missed a deadline for us. I don’t wish for that to dominate the overall process however which on the whole was very good.

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This would have been a 5 star review however the after sales customer service hasn’t been great. The quality of the gazebo is excellent, easy to assemble

I ordered some new sides for our veranda that had been designed with your marquee sides in mind. I did not realise that the 3 metre sides had the same size Windows as the 2meters sides. I was looking to have more clear and less white. Nothing wrong with the product just my misunderstanding.

Prompt delivery , easily erected, material ok, yet to be tested for durability

Good products but terrible after sales service. Virtually non-existent.

We bought a new marquee for our annual plant sale this year but the company did not supply ramps to cover the poles on the ground. After searching the internet Gala Tents seemed to be the sole supplier, the order came promptly. We used the ramps for the first time and found them to be just riight for our requirements. would recommend the ramps to others.

I am very pleased with the banners you have done for both in quality and price , i will be ordering more.

Fabulous gazebo, good quality. The buisness wrap however is difficult as a sole trader and no response to my aftersale query. Pity as I'd have totally bought more from this company.

Very efficient