Gala Tent UK
Reviews (11928) .
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Simon Firth
5/5
2018-11-8
We took some time to decide whether to buy a Gala pop up gazebo against some of the other products available on the web. A UK company was important to us, as was a reputable company that we could return to if there was a need for spares in case we had a problem a few years down the line. Unfortunately our original choice of colour, Orange, was not available from stock and we needed an urgent delivery but the customer service team from Gala were very proactive in looking at other options, in the end we chose purple for our party tent and we are very pleased with our choice.The quality is very good, very sturdy, I will be purchasing the storm bars for our next party, probably not needed but I can not quite take the engineer out of me.I did not fully appreciate how large the gazebo frame and cover was was when folded away, need to find a good storage place for it.The design and attention to detail is very good, overall very pleased with the purchase.
Jamie gorrie
5/5
2018-11-8
Great service very helpful sales persons great prices will in contact for more purchases many thanks
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Wendy Petravich
2/5
2018-11-7
This is the 3rd Gala Tent that I have purchased and I would have to say the most disappointing. It is 6m x 3m and due to it being different material to previous there is no extra flap over the stitching so in wet weather it does tend to leak, so no hanging stock around the sides, also the top canopy doesn''t quite fit properly so the leg covers don''t quite reach the holes in the legs where they are meant to clip into. Perhaps it will stretch with time. Other than that the service was very good as usual.
C Lee
5/5
2018-11-7
Excellent, This 3 x 3m one compliments our previous purchase of a 6 x 3m one previously. Both work as expected.
Steven Dixon
5/5
2018-11-6
Excellent customer service, rapid delivery and great quality gazebo, happy customer!!
Peter Henderson
5/5
2018-11-6
Good professional team excellent product. We have used it three times so far and people have passed comments aboutabout the workmanship. and quality. We have had several enquiries where we purchased it from and have passed on your details. Many thanks
Lucia Dunlop
4/5
2018-11-6
After a disaster with the delivery which to be honest wasn't Gala Tents fault (the delivery depo that they were newly using went into administration!) The tent finally arrived in good order and Gala customer services offered me £20 compensation on my next order. The quality of the tent material is excellent and their information on erecting the tent is very good. I wont be using the tent until the spring so can't comment further on this. I was drawn to Gala Tents because they offer an excellent after sales service including replacement and repair items. I've seen their tents in action and they are well made and very durable. They are very competitively priced and it is great that they offer storage bags for all the components while in storage, I strongly advise investing in these. If it hadn't been for the problems over delivery, I would have given them 5 stars, I would certainly buy fro them again.
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Lisa Sherman
4/5
2018-11-6
To be honest a bit disappointed with the whole situation. This is my second time purchasing a gala tent. These condone being twice the size. After having 2 weeks & being extremely careful with it I’ve noticed very tiny holes appearing & one or two tiny slits, they are small but it shouldn’t of happened. I complained on my warranty & have been told it’s to do with when it was made. But that’s rubbish. They have sent me two patches to compensate but I’m not happy.
Response from Gala Tent UK
"Thank you for your review we appreciate you taking the time to give your feedback, we can understand your concern but as advised by our qaulity control team these tiny holes are created within production and will definitely not affect the use of the canopy, however the repair patches are not required this was more to put your mind at ease whilst your canopy is in use."
"Thank you for your review we appreciate you taking the time to give your feedback, we can understand your concern but as advised by our qaulity control team these tiny holes are created within production and will definitely not affect the use of the canopy, however the repair patches are not required this was more to put your mind at ease whilst your canopy is in use."
Jason Barker
5/5
2018-11-6
Perfect marquee for what we wanted , great price , easy to put up & take down , looks good inside & out , already used for 4 weddings & another 3 to go before the years out !
Peter Darling
5/5
2018-11-5
Excellent product. Easy to put up, strong and the carrying case is perfect for storage and movement.
Stephen Hackett
5/5
2018-11-5
I have had several products over many years and always found Gala Tent excellent value, the staff very helpful and friendly, I have recommended Gala Tent to many stall holders that stand at our Farmers Market at Wentworth
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Ian Wild
5/5
2018-11-5
Product arrived on time and was surprisingly easy to erect.
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Gaynor Quinlin
5/5
2018-11-3
extremely happy with the service during and after the order. got a call before the order was sent to advise that I'd ordered an item that was already included in the package and therefore not needed - what honesty. Arrived the next day as promised. Very easy to use - really pleased
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Stephen Astruc
5/5
2018-11-3
Sales staff very friendly and were there to take your calls on Saturday. Products are top quality and durable, I am a happy customer.
David Henshaw
5/5
2018-11-2
Superb service