Gala Tent UK
Reviews (11928) .
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Based on 11928 reviews. CLAIMED
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Mike Figg
5/5
2018-9-27
Gala have proved to provide a first class product and first class service.There product is better than they advertise.Buy from them and be impressed.
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Janet McCormack
5/5
2018-9-27
As always Gala products are the best. My only wish was that you still sold the blank window walls rather than combined and also that legs were all still attached to roof as when it rains and there is a bit of wind the edges of the roof lift and rain blows in.
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Santosh Sharma
5/5
2018-9-27
Fantastic easy assambless, easy to store. Friendly customer service. Recommend to friends
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guy hemsley
5/5
2018-9-27
Quick and efficient service
david smith
5/5
2018-9-27
pleased with purchases. Staff very helpful. product very good quality and easy to use. Recommend to all
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a Brown
1/5
2018-9-27
Received the globe lights, one bulb not working other bulbs different types, some gave white light others gave yellow type light,
Response from Gala Tent UK
"Our customer service team have called and emailed you so that we can sort this out for you but haven't reached you yet. Please contact us so we can sort this out for you Kind Regards Gala Tent"
"Our customer service team have called and emailed you so that we can sort this out for you but haven't reached you yet. Please contact us so we can sort this out for you Kind Regards Gala Tent"
Chris mcCann
5/5
2018-9-26
We have had Gala tents before for the Scout Group and when we lost one due to a storm at camp it was a natural choice to come back to Gala for another one . Fantastic help and great delivery time and of course a good tent .
Stephen Buxton
5/5
2018-9-26
Brilliant shelter, beets other shelters/gazebo by far, use these for our response organisation. Yorkshire4x4response.org
Pawel Florczak
5/5
2018-9-26
Top products, good service, quick delivery. Very satisfied!!! Very useful items. Top job GALATENT thanks
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Robin Bratton
5/5
2018-9-26
Easy ordering. Prompton delivery. Excellant service.
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Alice Brown
2/5
2018-9-26
The marquee itself is good quality and seems like it will last. Delivery was very prompt and customer service before sale very good. However the instructions for putting it up leave a lot to be desired. Hilariously vague. There were extra poles delivered - presumably spare but no indication of this given in instructions. Diagram actually indicated wrong poles in some locations, we had to work it out by deduction. Instructions say minimum 2 people to erect it, we needed 7 people at the point of lifting the frame. No safety instructions for putting up / down in wind, or how many guy ropes you need etc.
Response from Gala Tent UK
"Thank you for your review, we are sorry to hear you have struggled with the erection. The poles that are sent are universal and are for building varying sizes of marquee so you will have poles left over. We sent over detailed instructions and a specific parts list for your sized marquee by email as soon as your purchase is complete along with videos. There are detailed care guides in every box to advise about the care and safety of your product. We are open six days a week by phone and online chat and have a whole team of people here to help with any questions you may have Kind Regards Gala Tent"
"Thank you for your review, we are sorry to hear you have struggled with the erection. The poles that are sent are universal and are for building varying sizes of marquee so you will have poles left over. We sent over detailed instructions and a specific parts list for your sized marquee by email as soon as your purchase is complete along with videos. There are detailed care guides in every box to advise about the care and safety of your product. We are open six days a week by phone and online chat and have a whole team of people here to help with any questions you may have Kind Regards Gala Tent"
fraser robert
5/5
2018-9-26
The product is exactly what i wanted and delivery time was spot on. Good company great help from customer service.
Andy Adams
5/5
2018-9-26
Fast delivery. Good value and high quality product
Isabel Burford
5/5
2018-9-26
Great tent delivered with no fuss and quickly. It provided a great space for a family party and will be used for many more events. Many thanks.
mark courtney
5/5
2018-9-26
A very top quality gazebo I was amazed how simple and easy it was for 2 people to put up a 4.5x3 pro 40Very pleased with gala and their products. Will certainly be going back