Gala Tent UK
Reviews (12062) .
Good
Based on 12062 reviews. CLAIMED
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Peter Sheridan
4/5
2018-10-11
Your service was excellent, let down only by the courier delivering to the wrong Old Rectory (there being 6 within 5 miles but only one with the correct post code). You recovered the situation by sending out a second batch very promptly. Thank you.The product, spares for our Gala tent require comment. The cross piece that joins roof pole members needs to be well welded to take the bending strain when the tent is subject to strong gusts. More crucially, the nut welded onto the T crosses that join the A poles to the D 1&2 are not strong enough to take the strain put on them. A longer round headed bolt going through the T member and fastened with a standard nut would be more reliable.
Alan Withers
5/5
2018-10-11
Great company to deal with and a great robust product.Have had a problem with the sidewalls but this is being sorted out without any hassle. Staff are very friendly and helpful.
Eileen Dove
5/5
2018-10-11
very helpful and prompt . product as expected thank you
Valerie Hodgkins
5/5
2018-10-11
Good service, fast delivery and a product worth every penny. Good company to buy from. Many thanks
Peter Curle
5/5
2018-10-11
Brilliant service
Paula Kaye
5/5
2018-10-11
Excellent high quality product. Arrived the day following my order.
REG NEWNHAM
2/5
2018-10-10
My first call was not successful but second was. I needed to replace two corner posts, damaged in a storm. The standard cream post is now longer and grey in colour. Was able to add a 50mm wood block to the old posts so OK but it would be good if Gala held old stock
Response from Gala Tent UK
"Thank you for your review, we are sorry that we did not have the spare parts you required. The model of gazebo you had was discontinued 8 years ago. We aim to keep stock for at least 5 years after a model is discontinued. Kind Regards Gala Tent"
"Thank you for your review, we are sorry that we did not have the spare parts you required. The model of gazebo you had was discontinued 8 years ago. We aim to keep stock for at least 5 years after a model is discontinued. Kind Regards Gala Tent"
Pauline Hockley
5/5
2018-10-10
We are delighted with our gazebos from Gala Tent and also the service and help that we received. They were an absolute boon this summer season and we have now taught everyone involved how to put them up and take them down. Because the quality of the product is so good, this has been easy.
Pvail Puri
5/5
2018-10-10
Amazing customer service. My order was delivered before the quoted date.
michael lowe
5/5
2018-10-10
I have used gala tents a few times now.They are always helpful and efficient
Verifiedwith RivYoo
william gilbert
5/5
2018-10-10
1st class service keep up the good work!!!
Mick Robinson
5/5
2018-10-10
What an amazing company . I bought 2 new replacement gazebo roofs and the service was brilliant . Few small hiccups which is easily done and corey who looked after my sale was top class salesman credit to the company SHOULD HAVE A WAGE RISE !!!!!
Mick Robinson
5/5
2018-10-10
What an amazing company . I bought 2 new replacement gazebo roofs and the service was brilliant . Few small hiccups which is easily done and corey who looked after my sale was top class salesman credit to the company SHOULD HAVE A WAGE RISE !!!!!
massimo nocerino
5/5
2018-10-10
Great gazebos
Verifiedwith RivYoo
Steven Pyrkotsch
5/5
2018-10-10
Very good quality and easy to erect