Gala Tent UK
Reviews (11928) .
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Michelle Stokes
5/5
2018-9-18
Absolutely superb! I cannot rate this company highly enough. Firstly and I suppose most importantly there is the product. Having bought numerous party tents over the years we decided 5 years ago to buy a Gala tent 4x10m marquee for a party we were having at home. We are on a very exposed site and if there’s a gentle breeze locally we have a hurricane. We have watched all the other marquees we have purchased blow away but not the Gala Tent. We have used ours at least twice a year since we bought it and it is as good today as it was when brand new. This year my son wanted to purchase a 4x4m gazebo for an agricultural show. We decided to buy a 4x4m canopy and use our existing marquee. This is where the famous Gala customer service steps in. I used live chat and was helped not only to make sure I got the right part but received excellent advice about getting the best value for money when it came to delivery costs. So the product is superb and the customer service is faultless...what’s not to like?
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Pip Pulfer
5/5
2018-9-18
Service was great
Robert Hayman-Joyce
4/5
2018-9-18
Excellent once erected. Guidance on attaching walls needed: Window blinds inside or out? If end panels have logo outside, then blinds are inside (zip arrangement decrees). Second: bolts very stiff. It would not be difficult to add a simple tool to overcome this. Otherwise, overall quality first class
Response from Gala Tent UK
"Thank you for your review! The roll down blinds go to the inside of the marquee. We have a team here Monday to Saturday, we are available on the phone, by email or online chat and we are happy to answer any questions you have no matter how small! The nuts in the tent joints can be a little stiff on first use but will definitely be much easier after the first time! Kind Regards Gala Tent"
"Thank you for your review! The roll down blinds go to the inside of the marquee. We have a team here Monday to Saturday, we are available on the phone, by email or online chat and we are happy to answer any questions you have no matter how small! The nuts in the tent joints can be a little stiff on first use but will definitely be much easier after the first time! Kind Regards Gala Tent"
Michael Adams
5/5
2018-9-18
As an already very satisfied happy customer my first stop is Gaia tentsQuality' is excellent and it does everything it says it does on the can.BUT the service Gala provides is the no1 factor in buying from Gala.It is simply the Best
Lloyd Fountain
5/5
2018-9-17
Good product. Great customer service. Swift postage. Design and delivery. Thank you.
Robert McGuigan
5/5
2018-9-17
Bought 6 pole bags, tharrived the next day. Good quality bags, looks strong enough to handle 12 poles each. Excellent.
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Dariusz SUCHORSKI
5/5
2018-9-17
It's a second time I bought this product from you and very satisfied again. Very good quality and what is very important easy to set up Fast delivery makes me happier. Very good communication. Thank you
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Mark Whitfield
5/5
2018-9-14
Downsizing from my 12m x 3m to a 4m x 3m so I needed a new roof.One again the price was right and even managed to get 2 new end panels in the sale for a very reasonable price.Delivered next day as promised
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Wendy Chambers
5/5
2018-9-14
Ordered a replacement marquee top, it was delivered on time, service was great, quality is excellent.
Edwin Osborne
5/5
2018-9-14
Great service as always.
Malcolm Donohoe
5/5
2018-9-14
Top customer support from your sales member, Jacob. Email answer within minutes of sending - looking to buy replacement parts for a damaged marquee and he talked me through the parts list quickly, got the right parts selected and gave me the best deal on the combination of bits we needed - dispatched for next day and all zero hassle. A delight to buy from!
Response from Gala Tent UK
"Thank you so much for your kind words, we really appreciate this! and have given feedback to Jacob for an excellent job well done!"
"Thank you so much for your kind words, we really appreciate this! and have given feedback to Jacob for an excellent job well done!"
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DENISE THOMSON
4/5
2018-9-14
I have purchased a few tents from gala & find you very reliable, a few nots & bolts missing from fushion tent but sorted now
Vicky Grooms
5/5
2018-9-14
Really pleased with my gazebo,we do a lot of festivals/markets with our coffee bike,it’s very sturdy ,would definitely recommend! Next on my list is a heater!
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steven pocock
5/5
2018-9-13
tables arrived next day as promised after completing a very and secure payment process. the tables are great ready to use straight from the box . really secure and sturdy and can take the from hot trays without leaving any marks.
Portia Wenham
5/5
2018-9-13
Great service from Gala. Delivered really quickly and easy to assemble. Used for our daughters 21st party. Kept up for a further 2 weeks to be used for other daughters 18th.Good quality. Would highly recommend.
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