Gala Tent UK
Reviews (11908) .
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Based on 11908 reviews. CLAIMED
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Noemi Conesa
5/5
2018-8-25
Really easy to set up and very good materials24h delivery!!
Verifiedwith RivYoo
Chris Thairs
5/5
2018-8-25
With the ready availability of replacement parts , we have recycled a 4 x4 m Gala tent with its new roof and a set of sides . Fortunately the elastic bobble ties are also available in sensible quantities and the tie down ratchet straps are a positive must. No Guy ropes for our member to even thing of tripping over . This 4 x4 merges along side the 6x4 a real treat. Thanks for all your help Chaps.
Neil McBride
5/5
2018-8-25
What a difference the base makes to my recently purchased gala tent it makes it much more secure well worth it
Joe Stewart
5/5
2018-8-25
Excellent service by very knowledgeable staff who were able to advise about my purchase
Verifiedwith RivYoo
Shital Dagodara
4/5
2018-8-24
Good customer service. On time delivery. Reasonable in price
Arthur Hughes
4/5
2018-8-24
The marquee is a quality product with a few minor issues related to my needs. There were stitched self adhesive labels which I did not want as it is a non commercial location.The Pro version uses Dutch lacing rather than heavy duty zips, and I found that the location of the Velcro strips meant that they were not fully overlapped, especially with the ground bars fitted. The wing nuts were fairly poor and I requested four extra which were promptly provided and were of far superior quality. I also ordered the wind resistance anchoring and the strap mechanism on one was poor. Despite these issues, I am happy with the product.I have recommended and demonstrated the marquee to my brother in law.
Response from Gala Tent UK
"Thank you for your review, we do appreciate your feedback. Our Gala Tent logo is something that we are incredibly proud of and this is why we have it stitched to the marquee, removal of this is not recommended. We do have tips about fitting the ground bars at the end so that the velcro panels overlap correctly and we are happy to replace the strap that is not as effective as the others. Our customer service team will be in contact shortly to help. We are pleased to hear you are overall happy with the marquee, Kind Regards Gala Tent"
"Thank you for your review, we do appreciate your feedback. Our Gala Tent logo is something that we are incredibly proud of and this is why we have it stitched to the marquee, removal of this is not recommended. We do have tips about fitting the ground bars at the end so that the velcro panels overlap correctly and we are happy to replace the strap that is not as effective as the others. Our customer service team will be in contact shortly to help. We are pleased to hear you are overall happy with the marquee, Kind Regards Gala Tent"
Mark Williams
5/5
2018-8-24
Excellent service, ordered a new gazebo canopy at 1400 and it was with me at 0900 the next morning, just in time for the rain!
Anne Hollis
5/5
2018-8-24
The gazebo was exactly what we wanted. Ordering was easy, and the gazebo arrived on the date/time stated. I would use you again if necessary and would recommend you to others.
Mark Richards
5/5
2018-8-24
Excellent very well made and of impressive quality extremely happy with this Gazebo
Kerry Lambe
5/5
2018-8-24
Great product & service, very helpful & delivered at short notice
David Windsor
4/5
2018-8-24
Product is as expected but delivery was messed up so spoilt they who experience. Product was still in delivery depot when they said they had tried to deliver it. Brought it the next day
Response from Gala Tent UK
"Our courier made an error with the delivery, we contacted our courier and to fix it they upgraded it to a Saturday morning service which was delivered promptly. We are so sorry that there was an unexpected issue and we hope this does not put you off using us in the future, Kind Regards Gala Tent"
"Our courier made an error with the delivery, we contacted our courier and to fix it they upgraded it to a Saturday morning service which was delivered promptly. We are so sorry that there was an unexpected issue and we hope this does not put you off using us in the future, Kind Regards Gala Tent"
Alan Lonie
5/5
2018-8-24
Gala were really easy to engage with and provided very prompt delivery. I had a small issue with a couple of fittings which were quickly replaced. I would highly recommend Gala Tents.
Malc Jones
5/5
2018-8-24
Spot on Ta
Greg Sinclair
3/5
2018-8-24
Found it hard to find the correct spare part and expensive when I had to send it back because I picked the wrong part
Response from Gala Tent UK
"We are sorry to hear that you ordered the wrong part online. We sell hundreds of spare parts so it can be hard to identify the one you need which is why our team are available on the phone, online chat and email to help you order the correct parts. Please let us know if need to order spares in the future and we will ensure you have what you need Kind Regards Gala Tent"
"We are sorry to hear that you ordered the wrong part online. We sell hundreds of spare parts so it can be hard to identify the one you need which is why our team are available on the phone, online chat and email to help you order the correct parts. Please let us know if need to order spares in the future and we will ensure you have what you need Kind Regards Gala Tent"
stephen knight
5/5
2018-8-24
Very fast print turn round on gazebo