Gala Tent UK
Reviews (11848) .
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Based on 11848 reviews. CLAIMED
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David Berwick
4/5
2016-7-18
A very good product. Did have a pole come out in high wind but only once so pushed it in harder then was fine
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Charles Tankard
4/5
2016-7-17
Delivery spot on. Tent erection not too difficult but there are some ways to do things which are not clear at first.Altogether pretty pleased with product but have not taken it down yet!
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Tracey Fry
4/5
2016-7-15
2 Large Gazebo's delivered really quickly. Slight problem with one leg but replaced in the end no problem - used on the day with no problems! Thanks!
James Brunskill
4/5
2016-7-14
Product is very good and we are pleased with it. but delivery was appalling . we received it 5 days after dispatch supposed to be guaranteed next day delivery so was expensive for a five day delivery feel we should have a refund !!!!
Response from Gala Tent UK
"Thank you for your feedback James, all products are dispatched on a next day service, however we do relay on our carrier to fulfil this service for us and we do have 98% success rate, so please accept our sincere apologies for the delay on this occasion, and we hope this will deter you for using our services in the near future."
"Thank you for your feedback James, all products are dispatched on a next day service, however we do relay on our carrier to fulfil this service for us and we do have 98% success rate, so please accept our sincere apologies for the delay on this occasion, and we hope this will deter you for using our services in the near future."
Peter Keating
4/5
2016-7-13
Very pleased with purchase of our Gazebo but disappointed that despite storage bags for the main frame, side panels and the ground bars, there was no bag for the important roof fabric, which in your instructions you stress must be removed and stored separately to protect it !
stamford cartwright
4/5
2016-7-12
Purchased a couple of packs of metal tent pegs. Arrived the day following the order date and exactly as featured on the website. Great Service
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A K
4/5
2016-7-11
Good product but more detailed instructions on how to use would have been helpful
Allen Jackson
4/5
2016-7-7
The 4x3 rubber flooring was excellent, a number of errors occurred from ordering to making payment which was declined because error entering my card details, then the next day delivery did not arrive. After telephone call, the package had not been sent. Finally the delivery arrived. Sorry to write a poor review just not my lucky order.
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Faye Chrystal
Geoffrey Ellis
4/5
2016-7-4
Great, what i was looking for and expected. i nice refinement would be some small built in wheels to assit movement
Charles Shelbourne
4/5
2016-6-29
Something odd happened with this delivery, to Canvey Island; it was refused by the receiver. No explanation. I called the customer, who was having delivered there instead of his own premises, and he knew nothing of it. It was delivered at 2nd attempt. Or so I thought, but two days later, I received a new delivery note, free delivery for items that were missing. My customer spoke to Gala people to sort it out. I remain mystified!
Alan Pryke
4/5
2016-6-28
The framework is very robust as is the fabric roof and both are likely to last for quite some time. However the carry bag was not so strong and the zip failed after the first time of using. We have a previous model that has served us well for several years and its transit bag is much stronger and is still used regularly with no problems.
Martin Wilkes
4/5
2016-6-28
Product arrived promptly and was exactly as described.
Martin Wilkes
4/5
2016-6-28
Gazebo arrived exactly on time. The bag straps are a bit flimsy but we are considering ordering a stronger version.
Edward Bevis
4/5
2016-6-27
Telephone sales brilliant.You need to sort the Internet sales.Would recommend to friends.
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