Gala Tent UK

GalaTent have been putting in a great effort at making their products user friendly and suitable directly for end consumers rather than just for professional tent hire companies. I am one of those end consumers and I appreciated their clear explanatory videos and help setting up the tent. However, this is not quite 'IKEA-level' yet and there is still much to improve on the completeness of their explanations, so currently as an end user I had to do some figuring out myself and couldn't rely solely on the videos. For example, the videos don't show what to do with the 'middle legs' flaps nor that you have to put the 'C' legs with the holes down facing outwards in order to peg them in. There are no instructions on how to attach the end walls or side walls if you decide to leave out some bays to create an opening (as advertised on the product description.) Nevertheless, this is a fantastic solid product and I am delighted with my purchase and with GalaTent's effort to make it user friendly. I hope that GalaTent keeps working on it and listening to customer feedback and make their product and instructions even better!

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It will be useful if there are step by step instructions in writing and also instead of cardboard packaging, you can provide canvas bags for that length for easy storage

good purchase

Although I have been well pleased with past dealings I'm afraid this one was not what I would expect.Firstly the patches I received were 100mm square not as stated. After emailing about this i was kindly sent some extra patches but the parcel had no postage paid on it. Meaning I had to pick the parcel up from the depot and pay the postage!

Excellent quality frame and covering, very effective ratchet tie-downs and pegs. Quite easy to erect but very heavy to carry/drag across fields.

Best option for our needs.

Quality and pricing looked good and we need next delivery

excellent quality and very easy to assemble

Website

have used you in the past thease items are to replace worn parts

Have had the gazebo frame for years and it was secondhand when we got it but you always come up trumps and your gala shade still fits and works brilliantly.

Good previous experience

The products supplied were of good quality and are fit for the purpose we purchased them for.

Had an offer on product i wanted

Bought from you previously