Gala Tent UK
Reviews (11738) .
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Based on 11738 reviews. CLAIMED
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Alan Grange
5/5
2018-1-12
Fantastic company. Here`s why. Ordered five chairs that were split into two packages. 1 of 2 and 2 of 2. The delivery company only delivered 1 package consisting of 4 chairs. I rang Gala who immediately arranged for the single chair to be delivered the following day with no hesitation and this duly arrived as a package 1 of 1. Several days later the delivery company delivered my single chair box 2 of 2 that they had clearly been sitting on (no pun intended)It is this level of service that will see me as a returning customer and tell my friends and family.The chairs themselves were perfect, well made, comfortable and modern.
Karen Parten
5/5
2018-1-12
Very good price, sturdy chairs arrived next day in time for emergency additional Christmas Day Lunch guests.
Simon Lay
5/5
2018-1-11
Excellent service again. Ordered another canopy as the previous one became quite tired but yet the awning frame is still very sturdy. Excellent service and quality products. Worth the money .
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Simon Lay
5/5
2018-1-11
Excellent service again. Ordered another canopy as the previous one became quite tired but yet the awning frame is still very sturdy. Excellent service and quality products. Worth the money .
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Rex Ward
5/5
2018-1-11
Fast service,very happy.
Jon Boulton
5/5
2018-1-10
Great website excellent service
Tom Eldridge
3/5
2018-1-9
Great quality fast delivery, my only concern is that the warranty conditions are a bit of a get out. It should have the warranty without having to register and as long as it’s not been abused it should cover everything apart from wear and tear. Feel a bit cheated,Would have given it 5 stars if I could rely on the warranty.
Response from Gala Tent UK
"Thank you for your review Tom. We do ask customers to register their warranty as customers have different warranty lengths, for example hirers have a shorter warranty due to the third party nature of their business. If a customer comes with an issue and has forgotten to register their warranty we would simply register this for them, your statutory rights are not affected. We have a great reputation for good customer service and would en-devour to help if anything should arise, Kind Regards Gala Tent"
"Thank you for your review Tom. We do ask customers to register their warranty as customers have different warranty lengths, for example hirers have a shorter warranty due to the third party nature of their business. If a customer comes with an issue and has forgotten to register their warranty we would simply register this for them, your statutory rights are not affected. We have a great reputation for good customer service and would en-devour to help if anything should arise, Kind Regards Gala Tent"
last julie
5/5
2018-1-9
The box was all ripped when it was delivered, but the delivery driver warned it had been 'trashed a bit'.Product is very well made and sturdy. We bought some corkscrew pegs and ratchets from Amazon as my garden can get quite windy. It kept it in place. Overall a very well made product. I am very pleased with it. I would recommend not wasting any more money on cheap imitations and get a really robust tent.
David Nolte
5/5
2018-1-9
Excellent service
stalbans van hire sutton
5/5
2018-1-8
fast service and great product
Maninder Bour
5/5
2018-1-7
Apologies for the late review, These are fantastic and make the tent very secure.
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Paul Wainman
5/5
2018-1-6
as described and worthy of the job
Ian Preece
5/5
2018-1-4
Excellent service to cover everything i needed, super fast delivery and the product is top quality very sturdy and very well made.
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John Wharrier
5/5
2018-1-4
Pegs are brilliant just what was advertised.Service could not have been better,first class!
Atila Pacheco
5/5
2018-1-2
This product is very good thanks .
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