Gala Tent UK
Reviews (11738) .
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Based on 11738 reviews. CLAIMED
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tony halliday
5/5
2017-11-1
first class from product to delivery never had a delivery as fast ordered afternoon delivered 9 oclock the next day many thanks
Nita Newsome
5/5
2017-10-31
Fantastic service. We ordered our gazebo very last minute and Gala Tent turned this around so that we could use at our first event. Excellent quality and easy to use.
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alan woolley
5/5
2017-10-31
ON LINE ORDER BLOCKED BY LOW STOCK BUT ORDER COMPLETED SUCCESSFULLY BY PHONE WITH LOTS OF HELP AND ADVICE FROM REPRESENTATIVE, THANKS. nEXTDAY DELIVERY ACHIEVED.
Sylvia Huntbach
5/5
2017-10-30
Excellent service..next day delivery..very happy
Janet Brookfield
5/5
2017-10-30
ease of ordering, speedy delivery, excellent product.
Adrian Mahoney
5/5
2017-10-27
Absolutely fantastic product
Ronald Murphy
5/5
2017-10-27
Fabulous! We replaced the sidewalls of our gazebo with Gala sidewalls and they are really good, great quality, strong in the wind. Will certainly be buying from Gala when we want to replace the frame. Thank you.
Jonathan Gould
5/5
2017-10-27
Easy to erect with two. Three is easier. Love that all the side sections zip together even around the corners. Having built in panels that give you the option to have a solid panel or a window is excellent. The end table walls have a single door width access or can be rolled up is brilliant. Really pleased with the overall quality and the design. Very clean looking Marquee and I think good value. Ours is 10x4m.
Aldwyn Adams
2/5
2017-10-25
When ordering my gazebo with the friendly and knowledgeable lady I was informed that the ground bars that I wanted were currently out of stock and would follow on later. 2 months later they are still out of stock and are not expected in for another month! With next day delivery now the norm and goods from the other side of the world arriving within a few days I wonder just where these ground bars are coming from! A 3 month wait for a standard item which has already been paid for is completely unacceptable and reflects very badly on Gala Tent! Seems like there''re keen enough to take your money but not so keen to supply the goods!
Response from Gala Tent UK
"Good Morning Aldwyn, thank you for taking the time to send a review. We are sorry to hear that you are unhappy with the wait for the ground bar set. The reason for the delay is that we are waiting for these to be manufactured. We predict product sales based on previous years sales, events and trends. Although we get this right with the vast majority of products this is still only a prediction and occasionally we can unexpectedly sell out. We are expecting the ground bars sets in approximately 15th November and we will be in contact with you as soon as they are here. Thank you for your patience in the matter"
"Good Morning Aldwyn, thank you for taking the time to send a review. We are sorry to hear that you are unhappy with the wait for the ground bar set. The reason for the delay is that we are waiting for these to be manufactured. We predict product sales based on previous years sales, events and trends. Although we get this right with the vast majority of products this is still only a prediction and occasionally we can unexpectedly sell out. We are expecting the ground bars sets in approximately 15th November and we will be in contact with you as soon as they are here. Thank you for your patience in the matter"
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mark doble
5/5
2017-10-25
great window end panel, really improves the look and lets in the daylight.
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Nigel Slater
5/5
2017-10-25
Quality , quality ,quality,easy erection , fast delivery , perfect thank you
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E Knope
4/5
2017-10-24
Good, sturdy 3mx6m tent. Needs to be well pegged against the wind. 10' nails through the feet and something bigger for the corner guys. Works satisfactorily with walls from another brand.
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Chris Huffadine
5/5
2017-10-24
Excellent service and good price
Nikolas Green
5/5
2017-10-24
What a fantastic company. Cannot praise highly enough. I ordered flooring for my garage, all received exactly as indicated, correspondence and updates to delivery flowed seamlessly. I had miscalculated the number of tiles, my error. However, when I called Gala Tent they agreed immediately to send me another tile (1 short) no cost, no postage to pay - wonderful customer service. Given these tiles are sold in boxes of 9 Gala Tent could have insisted I pay for a complete box. Great service, great company - thank you.
KEVIN SYMS
5/5
2017-10-23
The best there is