Gala Tent UK
Reviews (12064) .
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Based on 12064 reviews. CLAIMED
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Sally Baker
1/5
2017-12-11
Good service from gala but the courier has let them down. This is the second time this has happened !
Response from Gala Tent UK
"Thank you for your review and your kind comments about our service. We are so sorry that the courier did not follow the note on your door, this is because we advise the courier not to leave the goods without a signature. If you need goods leaving safe please let us know on the phone or in the special instructions and we will contact the courier to advise. I can see that you have received your goods now, if you need anything please contact us and we will be happy to help Kind Regards Gala Tent"
"Thank you for your review and your kind comments about our service. We are so sorry that the courier did not follow the note on your door, this is because we advise the courier not to leave the goods without a signature. If you need goods leaving safe please let us know on the phone or in the special instructions and we will contact the courier to advise. I can see that you have received your goods now, if you need anything please contact us and we will be happy to help Kind Regards Gala Tent"
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Tony Whatling
5/5
2017-12-11
Very very good product with very quick delivery and excellent communication
Grant Stirling
4/5
2017-12-8
Julie was very helpful discussing options for printing and we found a solution that suited us at the right price. We've now used the gazebo a couple of times and it's passed the heavy rain and a bit of wind tests so we're pleased with pour purchase! And the carry bag with wheels makes transport and packing up very easy.
Lauri M
5/5
2017-12-8
FANTASTIC! The team were very understanding ! A very big thanks to Lee and Laura! GalaTent, you have stars there!!!!
John Wardley
5/5
2017-12-7
The service on the phone was excellent and the gazebo was delivered before the quoted date to be used at our Dickensian Christmas Market event.Well done to all !
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Jack Revell
4/5
2017-12-7
Gala tents are very professional and friendly. Helped me choose the perfect product as well as getting it printed. A few very minor defects with the printing were spotted however Gala tents were quick to rectify the problem and I am now very happy with my Gazebo..
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Jan Brears
5/5
2017-12-6
We are really happy with the Pro 50 pop up gazebos. They are easy to put up, it took two people around five minutes, also easy to take down and put back in storage bag. The frames are strong and sturdy. We are very happy with them.
Jeff Lansdell
4/5
2017-12-6
Easy to order through online chat, and items arrived quickly.The first time I put the gazebo together, one of the legs fell out as it had not been assembled properly at the factory however this was easily fixed and I am now very happy (not used everything in the order yet though). The 40mm gazebo is a very pracical gazebo and will be using it for most of my events; it is considerably lighter than the 50mm (although not quite as strong..... obviously!
Response from Gala Tent UK
"Good Morning Jeff, We are sorry to hear that there was an issue with how one of the gazebo legs was fitted. This is concerning, our customer service team will be in contact to find out more information. We are very pleased to hear that you are happy with the service and delivery, Thank you for taking the time to review us, Gala Tent"
"Good Morning Jeff, We are sorry to hear that there was an issue with how one of the gazebo legs was fitted. This is concerning, our customer service team will be in contact to find out more information. We are very pleased to hear that you are happy with the service and delivery, Thank you for taking the time to review us, Gala Tent"
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Girish Padhiar
5/5
2017-12-5
Fantastic service and prompt delivery
Paul W
5/5
2017-12-5
We now have a number of Gala marquee type gazebos and have been impressed with their sturdiness. So we decided to purchase 2 new 6x3 pop up Pro40's - they had their first outing last weekend and the people who put them up were very impressed with the quality, once again. We hope they last as well as our marquees. The purchase process was excellent, with a friendly and helpful representative ringing me from a live chat query, and taking me through the whole process and arranging a delivery date. Great company to deal with.
David Torr
5/5
2017-12-4
Arrived at the agreed time and if it is as good as the last purchase there will be no problems as the equipment supplied is always of high quality. Customer service and sales assistance second to none
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Chris Winterbourne
5/5
2017-12-4
Excellent as always
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Graham Robertson
5/5
2017-12-4
Far superior to the 'other' company I have previously dealt with, I am gradually updating my gazebos, covers and accessories with Gala Tent a Brirish company. I highly recommend their quality and service.
diane wilkinson
5/5
2017-12-4
GREAT SERVICE SUPER FAST DELIVERY AND GOOD PRODUCT 5 STAR SERVICE
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Viv Barker
5/5
2017-12-4
Amazing special offer...good quality products..delivered on time. .thankyou gala .v.