Gala Tent UK
Reviews (11848) .
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Based on 11848 reviews. CLAIMED
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Sally Futcher
5/5
2017-9-12
Excellent service and communication but. Delivery company let them down day late delivery due to driver ran out of time ??? Depot only 21miles away
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Ian Cleveland
5/5
2017-9-12
Nice strong pegs
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Teresa Cargill
5/5
2017-9-12
This is our 3rd Gala Tent purchase - and there will be more as we expand further. The products are superb quality, do what they say on the tin, and the customer service is second to none. We at Phoenix French Bulldog Rescue are delighted to be turning the UK Orange with the help of Gala Tents!
Tony Taylor
5/5
2017-9-12
Awesome service and fantastic product- delivered quickly and was well packaged. First Class!!
Malcolm Simmonds
5/5
2017-9-12
Excellent spare parts service: good price too.
Clwyd Howatson
5/5
2017-9-11
Excellent product and service would recommend to family and friends
David Cobham
5/5
2017-9-11
We are very pleased with our 3rd Pro 50 Gazebo with panels and later order of a printed sky banner.As before everything delivered and we'll packed on time.This is our 3rd gazebo which we use for events. Thanks.
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Elton Mcdonald
5/5
2017-9-11
Amazing price. And amazing quality. Definitely a 5 star review. Thanx again gala.
Bryan Smith
5/5
2017-9-11
Vey good metal tent pins and a good price, Sad about the high Delivery Charge. very good service I would recommend to a friend
Response from Gala Tent UK
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
Chris Thairs
4/5
2017-9-11
Excellent sales help and delivery arrangements, All arrived safe and sound . Only one pole was 'unmarked' but is soon found a home with the rest of the 'A' s . My only reluctance for 5 stars is the tent pegs to secure the tent flaps to the ground . The thin version supplied were next to useless and bent when you looked at them , unless you found a nice soggy bit of ground, there were only a handful of thicker pegs and some of those struggled. The standard heavy duty tent pegs supplied by a visiting friend were far more suitable. ( not to be confused with the ground anchor set). This is my second privet purchase of a Gala tent , hence knew the quality of the basic tent and structure, but struggled with assembling the corners . That are stitched to the roof, required to clip in to the legs ( pole C) but then you can't fully close the zip to make it water tight. May be the next time it goes up, things may be clearer , but 6 of us couldn't work it out re the corners. Other wise a great product ant a good price ,thank you.
Response from Gala Tent UK
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
simon hartley
5/5
2017-9-11
Excellent service highly recommended :)
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barbara lees
5/5
2017-9-11
As always fantastic service from gala. Ordered my replacement roof with printing on Monday and got it on Friday. Great quality product at very good price.
Adrian Taylor
5/5
2017-9-10
I didn't want to write my review straight away as I wanted to be able to use the marquee first. We have had the marquee up now for the last couple of months and had three parties in it. I have been very impressed by its robustness in some quite strong winds (very glad I got the extra securing straps and water weights). The extra height of the marquee really makes it feel more roomy and all my guest have been very impressed. hopefully not need to buy another in a hurry but would certainly recommend this product to anyone.
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Andrew Council
5/5
2017-9-9
Super quick dispatch for Saturday delivery however missed the pre 12 slot by2 hours. Really easy to assemble up and in use in 10 mins. Only comment would be replicated instructions in each box that are pretty unhelpful anyway and unclear. Save the paperwork and point people to the web for instructions. Far easier to watch how it's done than read 2d drawings. Love it though.
Response from Gala Tent UK
"Good Morning Andrew, thank you for your lovely review. We are very pleased to hear that you love your tent! We will refund you what you paid for the Saturday delivery service, apologies this delivery driver was running behind. We do supply paper instructions in the box and have assembly videos also to suit every customer, please follow the link for the video for your tent https://www.youtube.com/watch?v=aS19blx7eQ8"
"Good Morning Andrew, thank you for your lovely review. We are very pleased to hear that you love your tent! We will refund you what you paid for the Saturday delivery service, apologies this delivery driver was running behind. We do supply paper instructions in the box and have assembly videos also to suit every customer, please follow the link for the video for your tent https://www.youtube.com/watch?v=aS19blx7eQ8"
Maurice Pullen
5/5
2017-9-9
Good service, good product, does what it says on the tin!!
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