Gala Tent UK
Reviews (11928) .
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Elton Mcdonald
5/5
2017-9-11
Amazing price. And amazing quality. Definitely a 5 star review. Thanx again gala.
Bryan Smith
5/5
2017-9-11
Vey good metal tent pins and a good price, Sad about the high Delivery Charge. very good service I would recommend to a friend
Response from Gala Tent UK
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
Chris Thairs
4/5
2017-9-11
Excellent sales help and delivery arrangements, All arrived safe and sound . Only one pole was 'unmarked' but is soon found a home with the rest of the 'A' s . My only reluctance for 5 stars is the tent pegs to secure the tent flaps to the ground . The thin version supplied were next to useless and bent when you looked at them , unless you found a nice soggy bit of ground, there were only a handful of thicker pegs and some of those struggled. The standard heavy duty tent pegs supplied by a visiting friend were far more suitable. ( not to be confused with the ground anchor set). This is my second privet purchase of a Gala tent , hence knew the quality of the basic tent and structure, but struggled with assembling the corners . That are stitched to the roof, required to clip in to the legs ( pole C) but then you can't fully close the zip to make it water tight. May be the next time it goes up, things may be clearer , but 6 of us couldn't work it out re the corners. Other wise a great product ant a good price ,thank you.
Response from Gala Tent UK
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
simon hartley
5/5
2017-9-11
Excellent service highly recommended :)
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barbara lees
5/5
2017-9-11
As always fantastic service from gala. Ordered my replacement roof with printing on Monday and got it on Friday. Great quality product at very good price.
Adrian Taylor
5/5
2017-9-10
I didn't want to write my review straight away as I wanted to be able to use the marquee first. We have had the marquee up now for the last couple of months and had three parties in it. I have been very impressed by its robustness in some quite strong winds (very glad I got the extra securing straps and water weights). The extra height of the marquee really makes it feel more roomy and all my guest have been very impressed. hopefully not need to buy another in a hurry but would certainly recommend this product to anyone.
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Andrew Council
5/5
2017-9-9
Super quick dispatch for Saturday delivery however missed the pre 12 slot by2 hours. Really easy to assemble up and in use in 10 mins. Only comment would be replicated instructions in each box that are pretty unhelpful anyway and unclear. Save the paperwork and point people to the web for instructions. Far easier to watch how it's done than read 2d drawings. Love it though.
Response from Gala Tent UK
"Good Morning Andrew, thank you for your lovely review. We are very pleased to hear that you love your tent! We will refund you what you paid for the Saturday delivery service, apologies this delivery driver was running behind. We do supply paper instructions in the box and have assembly videos also to suit every customer, please follow the link for the video for your tent https://www.youtube.com/watch?v=aS19blx7eQ8"
"Good Morning Andrew, thank you for your lovely review. We are very pleased to hear that you love your tent! We will refund you what you paid for the Saturday delivery service, apologies this delivery driver was running behind. We do supply paper instructions in the box and have assembly videos also to suit every customer, please follow the link for the video for your tent https://www.youtube.com/watch?v=aS19blx7eQ8"
Maurice Pullen
5/5
2017-9-9
Good service, good product, does what it says on the tin!!
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Diana Spencer
5/5
2017-9-8
Changed my mind as gala did the best to solve problems and replaced parts without hesitation excellent service from them so if your after a gala tent go for it you know you will be looked after
Neville Crow
5/5
2017-9-7
Having bought inferior gazebos I decided to go back to the tried and trusted Gala Tent. I was not disappointed. The quality of engineering, the stability and robustness are unmatched by cheaper imitations. Would I recommend? Yes certainly and wished I had followed my brain and experience and purchased earlier Esther than buying cheaper versions. This will last us a lifetime of entertaining.
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Jo Ford
5/5
2017-9-7
The team are very helpful and delivery was as expected. The quality of the product is very high.
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Tack Baldwin
5/5
2017-9-7
Good product but very poor delivery service.
Response from Gala Tent UK
"Thank you for your review Tack, TNT advised that they attempted delivery 2 days in a row and advised us no one was home, after your complaint we upgraded the service to pre 10am service for the next day and I understand you have the gazebo now. I do hope you have many years of enjoyment from it and that it was worth the wait, Kind Regards Gala Tent"
"Thank you for your review Tack, TNT advised that they attempted delivery 2 days in a row and advised us no one was home, after your complaint we upgraded the service to pre 10am service for the next day and I understand you have the gazebo now. I do hope you have many years of enjoyment from it and that it was worth the wait, Kind Regards Gala Tent"
Nigel Hancock
5/5
2017-9-7
Really impressed with the quality and design of this gazebo. I've previously had cheaper models which invariably have not stood the test of time but this is a different level of quality or engineering and, I think, great value for money.
Verifiedwith RivYoo
Christopher Lingard
5/5
2017-9-7
Excellent service
Chris Martin
5/5
2017-9-7
My experience of Gala Tent is always a good one. Matching your needs, required quality and budget. I have always managed to find a solution for our events via the helpful and friendly sales and support staff. You cannot go wrong everything is checked and verified with a speedy delivery service. 5 Star Service every time.