Gala Tent UK
Reviews (11848) .
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Baxter Gareth
5/5
2017-8-24
Fantastic staff great customer service although one of the fastenings has detached itself So a little disappointing
Response from Gala Tent UK
"Thank you for your lovely review. Our customer service team have emailed you so we can help, Kind Regards Gala Tent"
"Thank you for your lovely review. Our customer service team have emailed you so we can help, Kind Regards Gala Tent"
Stephen MacAllan
5/5
2017-8-24
I am very pleased with the product (6x3m gazebo with side-walls) but on reflection I would have chosen a different door and window combination. I wanted two doors adjacent to each other at the end/corner. I assembled the side-walls with an end panel on one side and partly resolved the problem, as I could have done with another door. A 6m long panel with one door and one window would have been ideal or perhaps an end panel with a door.Superb quality, if a little difficult to erect. It may be easier next time!
Response from Gala Tent UK
"Good news Stephen! We do supply the single panels in a variety of colours windows, doors and blank panels. please see our sidewallspage https://www.galatent.co.uk/pop-up-gazebo-sidewalls.asp or call directly on our freephone number 08009884252 and we will be happy to assist"
"Good news Stephen! We do supply the single panels in a variety of colours windows, doors and blank panels. please see our sidewallspage https://www.galatent.co.uk/pop-up-gazebo-sidewalls.asp or call directly on our freephone number 08009884252 and we will be happy to assist"
Derek Nice
5/5
2017-8-16
Excellent product and very speedy turn round of order, We now have a very smart marque again with new roof end panels and side walls with windows all for a fraction of cost of buying a new marque . would recommend to friends and any body else Thank you Gala tents and Staff
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julie austin
4/5
2017-8-16
Overall happy but ordered and paid for items one of which was not in stock we choose to wait for all to be sent together as would have been charge twice for delivery,
Response from Gala Tent UK
"Thank you for your review Julie, I will dispatch the smaller items in first class post and we will send the weights out separately when they arrive in stock. There will be no extra charge for this, Kind Regards Customer Services"
"Thank you for your review Julie, I will dispatch the smaller items in first class post and we will send the weights out separately when they arrive in stock. There will be no extra charge for this, Kind Regards Customer Services"
Mike Holtby
5/5
2017-8-15
Excellent service yet again from Gala Tent, replacement parts readily available, amazing customer service which is commendable, Thankyou
1 people found this helpful.
Graham Barton
5/5
2017-8-14
great product with great service
Jacqueline Moat
5/5
2017-8-14
Ordering over the phone was so quick and easy, with a very secure payment method rather than giving card details over the phone. It was a simple process and the person I spoke to was so friendly and helpful. We have had a 'practice run' prior to our big event and everything was intact and complete and the party tent is of excellent quality, was well packaged and arrived on the advised day. Unfortunately we were unable to track the delivery as TNT had problems with their website but that was a minor problem and nothing to do with Gala Tent. All in all a very pleasant shopping experience, thank you.
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1 people found this helpful.
Peter Thompson
5/5
2017-8-9
excellent piece of equipment, the last one is still standing after 6 years in the garden, know this one will last as long.
Anonymous
5/5
2017-8-8
Have had my trusty 12m x 6m Party Tent for nearly 4 years. Only needed spare parts after mending it to a friend. Tent was up for 6 months even during the gales in early 2017 with some extra tethering. Would highly recommend GalaTent.co.uk and their products.
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Emily Johns
4/5
2017-8-4
Really helpful staff and good communication on delivery. Only comment is website states next day delivery but 'subject to stock' should be added.
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Rita Dennison,
5/5
2017-8-2
Superb quality and easy to assemble. We have several of these tents which are used for village events and they have lasted for many years. Service is first class.
Andrew T. Finney
5/5
2017-8-1
I bougth the 3m x 3m Marquee for the back garden and with the price was sceptical of the quality. I shouldn't have worried. The manufacture and design are probably 2nd to none, the frame is really sturdy and the PVC cover and curtains made from high weight material. The curtains zip together in the corner to keep out the wind and hold the structure together. If you aren't sure about buying a Gala tent you shouldn't worry. I would recommend one to any person asking. Built it on my own too, apart from assembling the last two corner post. Less than 2 hours and it was up and then down came the rain, but hey! I was under shelter....ATF - Staffordshire
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Derek Nice
5/5
2017-8-1
Absolute spot on service as usual , Thank You Darren for your help
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chris wakefield
5/5
2017-7-28
this is the seventh tent I have bought from gala, they are erected permanently, as usual they are excellent quality and he staff are very helpful when you require assistance
Clive Botterill
3/5
2017-7-26
the corner brackets are really good. Alas the bars are difficult to fit because they are a fraction too long & require a lot of strength to fit. By using them with the ground bars, problem is solved.