Gala Tent UK
Reviews (11928) .
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Based on 11928 reviews. CLAIMED
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Mr Baig
3/5
2017-9-5
Excellent Sales personnel who guided and assisted me to make a purchase of the Pro-50 Gazebo, unfortunately the delivery driver was exceptionally rude and refused to come upstairs to the first floor to deliver the gazebo and my wife who was alone with our toddler had to go down and pick a 35kg package on her own, the neighbours came out to assist however my wife collapsed on the stairs whilst lifting it and injured herself. The delivery driver came up to leave the second piece (canopy) and had the cheek to tell my wife
Response from Gala Tent UK
"I am so sorry to hear that the delivery driver did not help with carrying the goods inside, the delivery driver is contracted todeliver to the front door but it is a shame that he couldn't make the effort to help under the circumstances. I am so sorry to hear that he was rude, we will certainly raise a complaint with the courier. I do hope your wife is ok, please send her our regards Gala Tent"
"I am so sorry to hear that the delivery driver did not help with carrying the goods inside, the delivery driver is contracted todeliver to the front door but it is a shame that he couldn't make the effort to help under the circumstances. I am so sorry to hear that he was rude, we will certainly raise a complaint with the courier. I do hope your wife is ok, please send her our regards Gala Tent"
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Neville Crow
5/5
2017-9-4
The old saying is 'buy cheap and buy twice'. That doesn't apply to Gala tent products. The quality is excellent, the design is clever and not too complicated. More importantly my friends were very impressed with the quality. Now for our first outdoor cinema event in our garden! Only drawback is that the gazebo has to be lengthways in our suburban garden and the design is more for a lateral usage. Not a problem but maybe Gala with their superb engineering could make the endwalls to assist for this flexibility. Will I buy again from Gala? Most certainly.
Response from Gala Tent UK
"Thank you Neville for your lovely review. Outdoor cinema, what a great idea!! We do supply a 3m door panel to replace one of your 3m ends for the entrance https://www.galatent.co.uk/more_details.asp?linktext=3m-Gala-Shade-Pro-Gazebo-Door-Panel-Taupe-(Single)&category=&subcategory=&itemcode=11098 enjoy your cinema experience!!"
"Thank you Neville for your lovely review. Outdoor cinema, what a great idea!! We do supply a 3m door panel to replace one of your 3m ends for the entrance https://www.galatent.co.uk/more_details.asp?linktext=3m-Gala-Shade-Pro-Gazebo-Door-Panel-Taupe-(Single)&category=&subcategory=&itemcode=11098 enjoy your cinema experience!!"
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Spike Riley
5/5
2017-9-4
The pro 50 is quite good it is possible to put up by yourself although a little difficult. The bag however could do with being A little tougher. The first time I used it I managed to scrape it on the floor and it wore hole straight through. However I have used it a few times since and it stood up to heavy wind while other cheaper gazebos floor away!
John Walker
5/5
2017-9-4
Excellent quality and service
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will anderson
5/5
2017-9-4
excellent tent. not hard to assemble, easier than i expected on opening boxes.... great quality, good value , but most importantly excellent service..... I spoke to Lee, very helpful, polite and informative.a friend on the phone .highly recommend him to deal with... thank you again
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Pip Pulfer
5/5
2017-9-4
Thanks Galetents.. we alway get our tents from you
Graham Sumbler
4/5
2017-9-3
good quality product.the only issue is they give you exactly the amount you need i.e. wing bolts. I had to buy more incase we lost some during construction.
Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
16oz Rubber Mallet
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
4m x 10m Gala Tent Portable Car Port - Elite (PVC)
4m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
16oz Rubber Mallet
4m x 10m / 6m x 8m Gala Tent Marquee Ground Bar Set
4m x 10m Gala Tent Portable Car Port - Elite (PVC)
4m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Peter Borrows
5/5
2017-9-3
I bought this gazebo on the strength of other reviews and I was not disappointed. A very robust product and easy to erect. However it is heavy, an inevitable cosequence of its construction. The availability of spares was an added incentive, after experience of inferior products that have had to be disposed because a simple component was broken. The side panels are also easy to fix and remove. Altogether a good product.
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Peter Axson
5/5
2017-9-1
Very impressed with the product - getting a spare part for a Marquis that was acquired over 6 years ago is a real testimony to the commitment the company has made to the product. The service was also great from talking to the sales agent through to delivery. Overall excellent
Ed Abernethy
5/5
2017-9-1
The marquee and the printing are perfect. It is so smooth and easy to put up and set down. The design process is easy to understand and they are very responsive and willing to make changes to the design.
Adrian Williams
5/5
2017-9-1
Excellent service, great product quality, fast delivery and very happy. Will certainly use again
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Duncan Vasey
4/5
2017-9-1
Good quality and service. Appreciated.
Darin Tarbin
Clwyd Howatson
4/5
2017-8-31
I bought a 8x4marquee a pe one very pleased with delivery prompt next day. Quality of materials is good. Have owned 2 previously. and improvements have been made on the design however. There are no velcro on side panels to hold down roof canopy in wind or strong breeze the roof overlap will blow up,leaving a gap inbeetween roof and side panels. and not sure why there are individual tails for each leg as the zipper on the side panels come lower than the holes in the poles that you hook on to. Unless they are for use when side panel are not used. all this said still pleased with the purchase. Regards Mr c howatsoness
Response from Gala Tent UK
"Thank you Clwyd for your review, we are pleased to hear you are happy with the quality and service. The leg covers are detached so that they are not used incorrectly to tension the roof as this can damage the roof. We will send you some canopy clips to secure the valance on the roof in bad weather. The leg covers are cosmetic and only need to be on if your sidewalls are off to cover the poles, however if you choose to have them on at the same time there is an eyelet at the bottom to peg it into the ground so you don't need to use the hook, please let us know if you need anything else and we will be happy to help Regards Gala Tent"
"Thank you Clwyd for your review, we are pleased to hear you are happy with the quality and service. The leg covers are detached so that they are not used incorrectly to tension the roof as this can damage the roof. We will send you some canopy clips to secure the valance on the roof in bad weather. The leg covers are cosmetic and only need to be on if your sidewalls are off to cover the poles, however if you choose to have them on at the same time there is an eyelet at the bottom to peg it into the ground so you don't need to use the hook, please let us know if you need anything else and we will be happy to help Regards Gala Tent"
Diane Church
5/5
2017-8-31
Excellent service