Gala Tent UK
Reviews (12284) .
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Based on 12284 reviews. CLAIMED
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Jane Brunning
4/5
2017-9-13
I wanted a tent that wasn't white, looked robust and was easy to erect. The service was very useful. through the chat line my purchase was secured with all my questions answered. It was delivered on time. I would recommend you to friends and collegues. Thank you
Paul Terrell
3/5
2017-9-13
When the tent was finally up it looked good and performed well. It is not difficult when you have put it up once BUT..1. The printed instructions in the boxes do not indicate that B3 poles should be at the top so because we had so many B1s left over we used those which didn''t work. 2. Even when we changed these the roof did not fit easily so we exchanged two B2s for the shorter B1s at one end to get the roof to get over the edge of the frame. 3. On even slightly uneven ground the frame pulls it self apart despite the wing nuts. Levelling the ground is essential (and luckily not too difficult as we bought the ground bar). 4. The storm pegs tended to pull out of the ground as we tightened the straps so we ended up using the straps to pull together the end gables at the eaves and the big pegs to anchor the ground bar from moving around as we, 5. Had great difficulty getting the end walls to fix and be able to open and close the doors. We eventually pulled the other walls round the corner enough to get a half decent fit but the doors were VERY tight to close. 6. Small detail but it seems that the metal hook on the roof leg covers has no way of actually getting into the holes in the
Response from Gala Tent UK
"Thank you for your review, we are pleased to hear your marquee performed well. Putting a marquee of this size up can be difficult firsttime, I will email you an easy parts diagram for next time which is easier to use. We also have a youtube video that may help with themethod https://www.youtube.com/watch?v=pHy2S_lCKHA"
"Thank you for your review, we are pleased to hear your marquee performed well. Putting a marquee of this size up can be difficult firsttime, I will email you an easy parts diagram for next time which is easier to use. We also have a youtube video that may help with themethod https://www.youtube.com/watch?v=pHy2S_lCKHA"
Mohammed Jamil
5/5
2017-9-13
We at Friends of Small Heath are really pleased with the purchase of Gala Tent Gazebo although it was a windy day when we held our family fun day Gala Tent Gazebo held out very well.
karen thomas
5/5
2017-9-13
does exactly what its supposed to now we can party in the rain under 2 marquees without getting wet. and very quick delivery will buy again and recommend to others.
Lynch Kieran
5/5
2017-9-12
Great service every time - Thank You Not to mention the products as they speak for them selfs
Sally Futcher
5/5
2017-9-12
Excellent service and communication but. Delivery company let them down day late delivery due to driver ran out of time ??? Depot only 21miles away
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Ian Cleveland
5/5
2017-9-12
Nice strong pegs
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Teresa Cargill
5/5
2017-9-12
This is our 3rd Gala Tent purchase - and there will be more as we expand further. The products are superb quality, do what they say on the tin, and the customer service is second to none. We at Phoenix French Bulldog Rescue are delighted to be turning the UK Orange with the help of Gala Tents!
Tony Taylor
5/5
2017-9-12
Awesome service and fantastic product- delivered quickly and was well packaged. First Class!!
Malcolm Simmonds
5/5
2017-9-12
Excellent spare parts service: good price too.
Clwyd Howatson
5/5
2017-9-11
Excellent product and service would recommend to family and friends
David Cobham
5/5
2017-9-11
We are very pleased with our 3rd Pro 50 Gazebo with panels and later order of a printed sky banner.As before everything delivered and we'll packed on time.This is our 3rd gazebo which we use for events. Thanks.
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Elton Mcdonald
5/5
2017-9-11
Amazing price. And amazing quality. Definitely a 5 star review. Thanx again gala.
Bryan Smith
5/5
2017-9-11
Vey good metal tent pins and a good price, Sad about the high Delivery Charge. very good service I would recommend to a friend
Response from Gala Tent UK
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
"Thank you for your review Bryan, we charge a £7.99 delivery charge on eBay orders. This price remains the same no matter how big your order is this does not increase"
Chris Thairs
4/5
2017-9-11
Excellent sales help and delivery arrangements, All arrived safe and sound . Only one pole was 'unmarked' but is soon found a home with the rest of the 'A' s . My only reluctance for 5 stars is the tent pegs to secure the tent flaps to the ground . The thin version supplied were next to useless and bent when you looked at them , unless you found a nice soggy bit of ground, there were only a handful of thicker pegs and some of those struggled. The standard heavy duty tent pegs supplied by a visiting friend were far more suitable. ( not to be confused with the ground anchor set). This is my second privet purchase of a Gala tent , hence knew the quality of the basic tent and structure, but struggled with assembling the corners . That are stitched to the roof, required to clip in to the legs ( pole C) but then you can't fully close the zip to make it water tight. May be the next time it goes up, things may be clearer , but 6 of us couldn't work it out re the corners. Other wise a great product ant a good price ,thank you.
Response from Gala Tent UK
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"
"Thank you for your review Chris. The sidewall pegs are for stopping the skirt in the bottom of the panel from blowing around in the wind, the pegs are small as they are just for securing material. The heavy duty pegs are for securing the structure and can be use with ratchets or over the groundbars. The leg covers on the marquee roof have hooks on that hook into the holes on the legs. When the sidewalls are fastened up the hooks cannot be used, there is an eyelet at the bottom of the leg cover so that a peg can be put through it into the ground. I hope this helps Kind Regards Gala Tent"