Gala Tent UK

I’m an engineer with 30 years of experience , I do loads of research before I buy , on this occasion my budget started at £250 for a 3x4.5m it very quickly became apparent that if I wanted a pop up to last more than 24 hours I would have to completely rethink the whole piece. The internet is stuffed full of bended pop ups , and no surprise , like all things there is throw away kit and there is last a lifetime kit. Gala is so far away in terms of durability in design from your throw away pop upIt is astounding . The build is made to last , industrial grade strength and quality , no cheap Chinese import that will crumple the first sign of. Wind , add that to big build in Britain company with superb real local customer service and you not only have a superior piece of kit you have years of piece of mind knowing your fully supported . The only reason I haven’t given 5 stars is that like life , nothing and no one is truly perfect !!

Excellent product

Impressive quality and easy to erect. The storage and transportation bag is also great. I had an issue with delivery due to damage at the courier depot which was inconvenient. If it wasn’t for this, I’d have rated 5 stars.

Product is good. The delivery driver dropped it into the hall on ground floor of our apartment, we are on level 2. The carrier prevented a 5 star review.

When speaking to staff at gala they are so help full from start to finish of purchase of item . starting from frame to side to weights . I've always had great service from any member of staff even when ordering and making a mistake they will contact you to help sort out any issue .

Delay in delivery which was resolved. Well made tent, easy to put up. So far so good. It hasn't had to withstand any weather yet so fingers crossed it will have a long life.

Excellent service from Gala and excellent parts as well BUT very poor performance from their carriers, XDP, ordered and despatched 5/4/22 in good time for Easter, the parcel reached me on 20/4/22, I wish I was able to post a review for XDP here, Gala did their bit very well but their choice of carrier let them down very badly

Great customer service the quality of the product is the best I've had and very easy to assemble

Good

Excellent Service and quick delivery - Great product

Good quality gazebo but still not received my strengthening bar

Excellent Service and prompt delivery. Good quality marquee. Quite a difficult build which needs 3 people at points. Stitching for Stringing on doors/sides/ends is not robust enough and a number have come away.

good

Gazebo seems strong and sturdy, packaged well although not used as yet, but, extremely disappointed and a little annoyed that after spend £388, there are no guy ropes or ground fixing pins included, so couldn’t use it at the moment anyway!!

Excellent value for money, excellent customer service and very speedy delivery. Thank you!