Gala Tent UK

your tents are just the thing I needed at the time and have provided me with good value and ease of and that the staff are really helpful by providing great customer service, nothing is too much trouble

After my initial problems with the ordering of my Gala Tent, I have received the most excellent service from your customer service team. Originally my order only showed as a quote, but after talking with you an Invoice was e-mailed which was paid for and sent out that same day. Your customer services said if I was to put that we needed the tent urgently to write it on the invoice with the payment. This I did and the tent was delivered the next working day. When erected the tent was missing 6 bungees. I called your department and left a message. I had a return call within 5 minutes to say that 10 bungees had been sent out immediately. Thanks for all your prompt attention, and I shall be recommending your company to anyone I know who may require a marquee/tent.

Thank you Gala Tent for all your help.

We would like to thank you and your colleagues very much for the prompt, friendly and helpful way in which you have responded to our various queries and concerns following the purchase of our 6X12 Gala Tent. Thank you also to Andrew who promptly phoned us back with verbal instructions which were essential in erecting the tent successfully ('A' frames with D1 & D2 first!)We are very pleased with the tent, which enabled us to hold a Big Jubilee Lunch for around 90 people, and have been impressed with the way it has withstood the recent strong winds. We look foward to using it again over the next few weeks and in years to come.

thank you so very much for all your assistance in this matter.with kind regards.michelle

Thank you so much for all your help.With kind regards, Shona

WOW your response is quick.ThanksErica

Many thanks, all arrived in good time as promised. Many Thanks Richard Calderbank

I'd like to say a special thank you to Nicola and the team for so promptly arranging delivery of the missing 3 side panels from our 4m x 6m gala tent we received earlier this week. They arrived first thing this morning in time for my 50th birthday celebrations today - and I only called yesterday at 4.15pm after having unpacked all the boxes to put it up!Very good customer service indeed!Thanks again, Chris

I was very pleased with customer service at Gala Tent. We needed a second marquee, to extend our existing 4m x 6m marquee. The service was quick, efficient (even checking our original order to ensure compatability), helpful and friendly. The product arrived safely within 48 hours of my phone call.'' A second phone call was made after erecting the two marquees, and discovering we needed more 'bungee strap toggles'. A further 20 came the next day, at no extra cost. Thank you Gala Tent. Not sure when we'll need the next extension, but we're very happy to recommend you. We might even send you a few photos .... best wishes Andrew

Thankyou, every thing arrived on sat morning safe and sound, Thank you so much for all you help and for sorting everything out so promptley, our events went off very well at the weekend and comments were good on the quality of the gazebo. many thanks

Thankyou very much for your prompt reply and replacement of the marked end panel. This marquee was purchased for our Village Hall. We have previously purchased party tents which although were adequate for the price but we paid we decided that something more substantial was needed and Gala Tents certainly fitted the bill. We are thrilled with our purchase and look forward to years of wear. We would certainly recommend Gala Tents to anyone needing a good marquee at an affordable price.

The service you have provided is without doubt excellent. I even had reassurance from one of your colleagues who talked me through the assembly process and confirmed hat I am not a silly old sod who can't put up a gazebo and can't measure 4.5 metres!The product is excellent (I am sitting under it now) and as I say, service, second to none.I am perfectly happy for you to use my name as a very satisfied customer.If I may, when I get a chance, I shall put a link, with a positive comment, on my website.Thanks again for all your speedy responses, positive help and friendly customer service.

Over the past 3 years i have purchased 3 items from Gala Tent . I have two 3x6m Party Tents that are used side by side to make them 6x6 m party tent and a 3x3m Party tent used with one of the 3x6 party tents. All 3 items i am more than pleased with.

Absolutely Fantastic !!I ordered the Pro-50 on Thursday and all arrived 8.00am Friday! The team Glenn and Andrew were most helpful and very professional. The marquee is the highest quality and very well priced. You don't need to look elsewhere - excellent