Gala Tent UK

Quality tent, previous experience of good service.

I have been asked to pass on a Very Big Thank You to Gala Tents.I am the Secretary of Epworth Branch Royal British Legion and we purchased a 3m by 4.5m Gazebo from you. Due to the Chairman of the Branch thinking about colour, at a later date, we asked if we could change the sides and canopy. This was done with no problem and with a smile. All the staff that we have been involved with from the start of buying to the end have been extremely professional and very pleasant. Could you please say Thanks to them.

Persuaded to buy with Market traders advice

The spare parts were delivered the next day as promised and were fitted easily and quickly. The display is back on the road again!

Excellent service since my original enquiry. I was called back after a while to see if I was still interested in the product and when told there might be a delay in supplying it Zoe kept me informed of progress throughout. That is what I call great customer service. Well done!

You had the product I was looking for. However I was unable to specify a separate delivery address when purchasing as a guest.

Response from Gala Tent
Thank you for your review Mr Patton, Unfortunately we can not offer third party delivery address over the internet as a guest due to fraud prevention, however we do have this service available using Secure Order Transfer software, this procedure is provided over the telephone, hope this helps with future purchases and thank you for your business

Recommendation

Good product

We have bought 2 Marquees from Gala tent and they are used every year. Inevitably things happen and replacements are needed. Last year it was a pole and a joint, this year wingnuts!! It is very good that there is an excellent after-sales/spares operation with Gala tent. Thank you for that.

The gazebo is one of the best I've ever seen so easy to put up

Looks really professional and has made a huge difference to our events. Only thing is that the pegs supplied need to be longer, even the pegs for the tie down ratchet kits pull out relatively easily on soft ground.

Great gazebo would highly recommend

Excellent service, really nice staff, thanks

The sales team are fantastic they managed to source a part for a tent which was no longer available, and went the extra mile to keep a tent going for another season,and the sales team personally replied to thank me when I showed my appreciation

Chairs are just what my client required light weight, strong and easy to store.