Gala Tent UK

We received the gazebo shelter today, just in time for the first of our shows! Thank you for your help.

WITH REFERENCE TO THE PURCHASE, HAVING A MINOR UPSET OF A BROKEN POLE AND FINDING ON ARRIVAL OF OUR HOLIDAY, ON MAKING A PHONE CALL TO YOURSELFS ANDEXPLAINING THE SITUATION I FOUND YOUR STAFF TO BE MOST HELPFUL AND PLEASANTTO THE FULL EXTENT. HAVING SPOKEN TO CUSTOMER SERVICES THEY COULD NOT HAVE BEEN MORE HELPFULL HAD THEY TRIED.I WILL BE RECOMMENDING GALA TENT TO ALL MY FRIENDS(OH YES)AND FAMILY AND WILL BE DEALING WITH YOURSELFS IN THE VERY NEAR FUTURE.MANY MANY THANKS AGAIN FOR ALL HER HELP.

Dear Gala Tent
Just wanted to say thank you for the very good service we received recently when purchasing a Marquee from yourselves. The tent is also very good and kept us dry for our BBQ garden party. We were also missing some bungees so I emailed you and received these in the post very promptly.

I wish to say a big thank you for your courteous staff. The person who took my order was so very polite and helpful. Hey ho I received the gazebos 24 hrs later. I was a little worried because ours blew to pieces in the recent wind and we have a party on Saturday. You saved the day.

Thanks so much for sorting out my missing part and getting it delivered out to me. I appreciate your efforts greatly. I can assure you of my future trade as I think many of the products on the site represent great value and you have demonstrated great diligence in following through my after sales issue, thanks very much indeed

Dear Sales Team, I had my order delivered today and gave it a go this afternoon, really delighted! It did a really good job and I look forward to spending more time sitting in the sun at my caravan, many thanks for the prompt delivery too

Hi Emma, I received your conformation and appreciate all the effort that you and your satff have done in order to accommodate me. I am looking forward toreceiving the Gala Tent and can not wait to see what it looks like after it is set up. Thanks again

Hi Emma, Just a note to say thank you very much for your all your help in getting the above order out to me on time for my boss,s retirement. It arrived last Thursday intact and it is exactly what I wanted! Its refreshing fo have dealings with someone who is genuinely helpful towards customers and does what they say they will do in a kind, competent manner, you are a credit to your company and I hope they recognise this.

I would just like to thank you for the customer service I received when I telephoned on Tuesday afternoon (14th) The young lady I spoke too was most helpful and courteous and as promised gala gazebo arrived in plenty of time. Glad to do business with you.

I have just taken delivery from you. I am thrilled to bits with my purchase.

hi there ,just ordered with you,just wanted to say thank you to Emma for kind her help and patients

Thanks for all your help, I will look forward to shopping with youagain.

Having recently made a purchase from Gala Tent I feel that I must comment on the service. In particular the person that I had dealings with, namely Emma. I purchased three sets of lights and regretfully one of them was damaged on delivery. On contacting Emma and through the process of getting a replacement she was very helpful and her professional telephone manner made it a pleasant experience. I was guided by her through the arrangements on getting a replacement. Which, I received very promptly. As most people are very quick to complain, when necessary, I try to make a point of giving praise where due and in this case praise is very much due. Gala Tent must also be congratulated on employing staff that can show such professionalism. If I have, in the future a need to look for a present for someone or such like my first stop will be the Gala Tent website. Thank you once again Emma for all your good work and help.

Thank you very much for you swift response

I received this order today - two days after ordering and am delighted with it. I had great difficulty finding this Recumbent Bike on the net - I have wrecked two of the box standard, pedals on a bit of pipe ones which are advertised in all the Oldies magazine etc., using it every evening and this one is so robust compared to the others.
Might I suggest you contact some of the above and do some aggressive advertising - I cannot be the only old person (bad heart and bad back - so cannot do the walking suggested by the doctors) to wreck their ghastly, badly made bikes, and as yours is only a few pounds more, it is excellent value (please God I dont break it this evening!) and I am sure there is a big market for them.