Gala Tent UK

Just a short note to thank all at Gala Tent who saved the day for my daughtersbirthday. After having been let down by an alternative supplier 10 daysafter an order had been placed on a Thursday evening, an order placed bytelephone with you on the Friday was with us on the Monday - the day of herbirthday. Many thanks for a terific effort by all concerned.

I would just like to take the time to thank one of your members of staff forall the time and effort they went to help me with my order. People are always very quick to complain and not enough praise is given to those who take the time to give good customer service. Emma took the time to look after my order and keep my custom even though she obviously works in a busy envirnoment where looking afterindividuals is difficult with so many incoming calls constantly coming in.My order was not large but she did not make me insignificant, she went out ofher way to inform me of all the details I needed and to insure I recieved my order, which was hugely important to me for a very special event, even though to be honest I should have ordered earlier to avoid any upset. She took my concerns seriously and was very effient and should be recognised for doing so. Due to her pleasantness and customer service I will now definately be shopping with you again. Thank you.

Thank you very much for going to the effort of sorting my gazebo order out, your customer service was exceptional

Just wanted to say, Thanks very much for such a good discount!

Many thanks for your email and your staffs excellent service today -greatly appreciated. In gratitude for your excellent service. Many thanks and best wishes

Thankyou so much for sending me the Gala Tent in time for my sonsbirthday, i really do appreciate the time you took to help me out, not manypeople take the time any more to do that. So once again thankyou.

I recently purchased a Gala Tent from you and I would first like to say I am very pleased with it. The Helicopter Museum used it at an outdoor event a couple of weeks ago and we found it very quick and easy to erect and dismantle and the interior floor space was tremendous as well as being very light inside with a variety of options for ventilation via the removeable/roll-up panels all round.Without a doubt a very worthwhile purchase on behalf of the Museum which, I hope will serve us well for many years to come.

Received the Gala Tent today and it all looks great. Once again thanks for a superb service. You can use me for recommendations if you so wish.

Many thanks for your excellent customer service!

I would like to send a VERY BIG thank you to all at Gala Tent for helping me with my purchase. You were all so friendly and helpful. All worked out fine in the end. We are delighted with it. If you ever visit Jersey dont forget to get in touch. I owe you a drink. In great appreciationMarie Green (and her sister Christine)

Just to say how very impressed I am by your service. I phoned my orderat about 4:45 on Monday afternoon, and it was delivered on Wednesday. Ihave recommended you to several of my friends, and I will not hesitateto use your services in the future. Thank you.

I received my order today thanks for all your help

Hi Emma,just like to say thanks for your help today, was much appreciated!

I just wanted to record my thanks to you for the way you helped me sort out the problem we had with a wrong specification in an order we made on the internet last week end. We had dealt with a third party and were given the wrong measurments. When we opened the package and measured up it was obvious that we had the wrong size.
When I rang you, rather than saying it was not your problem, you took ownership of the problem and eventually resolved it. I was also impressed by the way you kept me informed at each step of the way, and checked as you went along that the changes were acceptable. I am a retired manager for the IBM Corporation, and we always put the Customer first. I am always frustrated by the general couldnt care less attitude by some companies to meeting the needs of the Customer. Your attitude was refreshing, and I am very grateful to you for assisting. Thank you very much indeed.

Very pleased with my equipment and prompt delivery