Gala Tent UK

hi there ,just ordered with you,just wanted to say thank you to Emma for kind her help and patients

Thanks for all your help, I will look forward to shopping with youagain.

Having recently made a purchase from Gala Tent I feel that I must comment on the service. In particular the person that I had dealings with, namely Emma. I purchased three sets of lights and regretfully one of them was damaged on delivery. On contacting Emma and through the process of getting a replacement she was very helpful and her professional telephone manner made it a pleasant experience. I was guided by her through the arrangements on getting a replacement. Which, I received very promptly. As most people are very quick to complain, when necessary, I try to make a point of giving praise where due and in this case praise is very much due. Gala Tent must also be congratulated on employing staff that can show such professionalism. If I have, in the future a need to look for a present for someone or such like my first stop will be the Gala Tent website. Thank you once again Emma for all your good work and help.

Thank you very much for you swift response

I received this order today - two days after ordering and am delighted with it. I had great difficulty finding this Recumbent Bike on the net - I have wrecked two of the box standard, pedals on a bit of pipe ones which are advertised in all the Oldies magazine etc., using it every evening and this one is so robust compared to the others.
Might I suggest you contact some of the above and do some aggressive advertising - I cannot be the only old person (bad heart and bad back - so cannot do the walking suggested by the doctors) to wreck their ghastly, badly made bikes, and as yours is only a few pounds more, it is excellent value (please God I dont break it this evening!) and I am sure there is a big market for them.

Hi there, many thanks for replying so quickly. I have ordered my items mentioned in my email without any hitches at all. You are always the first site I go to whenever I go online shopping because your customer service is second to none and your product prices are excellent. Many thanks for all your help, and I look forward to shopping with you again.

Gala Shades, make the ideal smoking shelter for my public house, many thanks Gala Tent

Arrived this morning while i was at work, very fast delivery!! cheers

Parcel recieved yesterday, many thanks!Id like to thank you all for you helpfulness and speedy dispatch of mygoods,(I only wish other companies were as efficent!) kids will be pleased with the good quality items and my purse is pleased with the value! Wishing you all a very merry xmas and a happy new year and hope to do more business with you in the future, will also be recommending Gala Tent to friends and family.

Yippee!!!! Thank You so much you have made me and my little boys Christmascomplete. Happy Christmas to you and thanks for all your help.

A short email to say many thanks for the superb and friendly service we received from you with regard to our Gala Tent purchase. Fast delivery, everything arrived in A I condition Look forward to doing repeat business with Gala Tent.

My order was received today and I would like to thank you and say how impressed I was at the speed of your service

I have just recieved my order, THANK YOU. Great service and product, i was very impressed!

Just a quick word to say thank you for the help received from your help desk staff, I found them all very polite & helpful, special thanks to Emma who did every thing possible to resolve our problem, whatever the final outcome is, your staff deserve recognition for their professionalism.

Thank you for leaving the message on my answer phone last Friday, regarding delivery of my order today, between 3.00pm and 4.00pm
The delivery was made EXACTLY at 3.00pm. Although I wont be able to open the gazebo package until tomorrow, I can tell you that I am very pleased with your service and that of your Carriers.
As the gazebo is so well packaged and polythene shrink wrapped, I am able to store it outside overnight.
This has relieved me of having to find somewhere to store it until I can attend to it.
One other aspect, which pleased me greatly, was the fact that you only debit my credit card on despatch of the order. Many Companies debit on receipt of order! These Companies dont get my business twice!
I shall recommend your Company to others unreservedly.