Gala Tent UK

I was very pleased with the service. You changed the delivery address for me after I placed the order, and the items were delivered the next day which was very pleasing. Many thanks for your helpful and prompt service.

Many thanks delivery and product more than excellent. Service excellent

I was pleased with the quality of the pegs and speed of delivery.My overall experience was quick and effortless.A first class service.

I was very impressed with the response I got from Gala Tent and very pleased with the speedy response and the price we paid. We haven't actually used the Gazebos yet but we have had a dummy run to put them up and we found them very easy to use.

I was very impressed and pleased with the product you supplied. Gala Tent communication was excellent and was delivered in good time. I will use you againThank youNeil

The service received was first class, the delivery came as expected. The construction took 1 hour and 20 minutes, we will get quicker with practice.thank againDean

The lights are brilliant,extending the length of time to get ready for the next day!service was also excellentthanks Pam

I own 2 Gala Pro Gazebos which are used all year round and in any weather conditions. The frames have taken everything that has been thrown at them!! They have stood up to some awful weather, so when one set needed replacing, I was happy to do so. I placed the order for a new canopy and walls yesterday afternoon and received them at 8.30am this morning. So not only are the Gala products excellent but their service is second to none!! If you are in business this is the sort of company you want to deal with, and I would recommend Gala Tents to anyone

Just bought a 3m x 4m tent and while the product itself is good, instructions are very poor. Images/drawings far too small, while video demos dont focus in on details for long enough. Example is tie-down kit ratchet - a mystery if youve never used one before. I pity those customers with no practical aptitude!As technical editor of a consumer magazine Ive tested products for more than 20 years, so am fairly practical. Come on guys, spend a couple of hours writing clear instructions and producing decent photos - its not difficult!

Response from Gala Tent
Thank you for your honest feedback, we love to hear from our customers. We are sorry to hear the instructions were not as helpful as they could have been. We have addressed this and we are currently working on new instructions for all our tents, watch this space!We do have a very helpful customer service team who are fully trained so if you do have any questions in the meantime please call, email or fill in our online form and we will be happy to assist.

Ordered 3mx3m pro shade gazebo, excellent quality and easy to put up. Very prompt service.Excellent for use at galas, events or just garden parties.Would recommend the company to everyone.

Thank you for your contribution to helping make my fledgeling business a great success. I will always look to Gala tents as a first point of call for any tent requirements. I have been very pleased with the existing one and like and will of course recommend your company to anybody seeking advice for this kind of product

I wanted to let you know what an excellent service you give. I ordered at about 2 pm yesterday and a pallet arrived before 10 this morning, well done. Thank you to your team.

Many thanks for the prompt delivery of the gazebo. We put it up in the car park yesterday and were really pleased with the appearance and functionality.

I ordered a 3x3 gazebo with sides and printing on the valence. Upon inspection it surpassed all expectations in the quality and style. The printing on the valence looks really good and will stand out on so many events that we hold during the year. The customer service was brilliant and very helpful. You were recommended to me by another department and I can see why. I will continue the recommendation on to any body that will listen.Absolutely brilliant product and service.

Very happy with the marquee, I will recommend you to our fellow agents. The marquee looks great.