Gala Tent UK

Thank you very much and once again can I say how very good your company's customer service has been throughout.

I have just received the new canopy, spread it out on the lawn, and it looks perfect. Thank you for replacing it and for sorting it out so quickly. You have restored my faith in ‘customer service’ !

Just to say thanks very much with excellent delivery & product. Had our party last week and very impressed with end result. Your customer service and sales team are second to none and were so hopeful and quick with responses in connection with our purchases.

I was let down by a local hire company for my sons birthday. Found Galatent after a google search and was so impressed by what I saw that I made a purchase that day. Ordered a 3mx6m Gala Tent Party Pack which was delivered the following day. Very easy to erect using the instruction leaflets and on-line videos. The lighting, heating and flooring completed the package perfectly. Gala Tent, your product is amazing and for the price of two hires from a local company I can now have venue to hold more parties!!!
Will be recommending you to friends.

Many thanks for your help with this order. It arrived at the correct destination at 10.10am today. A brilliant service from you that you should all be proud of

Dear Michaela That is fantastic news and a very generous offer!I really appreciate your help as the marquee is to be used for my mother’s 97th birthday party

Hi Gala Tent, Thank you for your quick response. I am very impressed with your product and your customer service. I will not hesitate to pass on your details to other scout groups within my district. I look forward to doing business with you in the future.

Thank you for reacting to my email so promptly and dealing with our problem so efficiently.

Dear Michaela, a quick note to say many thanks; very helpful ;)

Why choose Gala tent? Well why Not? If its quality at an affordable price you are after, then you would be a fool not to choose a Gala Tent. Granted there are cheaper and more Affordable tents out there, but do you get the quality? NO! Do you get Durability? NO! Do you get a tent that will stand the test of Time? NO! All this I can say confidently, up until we discovered Gala Tent we must have spent a small fortune on Gazebos, all of which ended up in the Bin, and why was this you may ask? Simple answer is, they were not up to the job. With a Gala Tent, you do not have that worry, the design, the ease of assembly, and most importantly, with a Gala Tent you can buy replacement parts, just ask yourself if this can be said for cheaper versions sold in local outlets, the answer will simply be NO! and you will have to buy a complete new setup. When you first take delivery of your Gala Tent, with it’s many parts you will probably think what the heck, but do not dismay they are very simple to put up, so simple infact my 5 year old grandson knows where the parts go. How long does it take to put up you may ask? Simple, as long as you want to take in putting it up, personally we can put our 6m x 3m tent quicker than we could our 20ft x 4ft market stall, once you have assembled the roof bars the rest is plain sailing, I have read in some of the reviews about the retaining nut on the roof bars breaking, this is a minor glitch, if a glitch at all, as when the top cover is put on, it holds all the roof bars in place and it is going nowhere, so one could ask, are they needed at all? As for durability, you could not ask for better than a Gala Tent, theses tents really do withstand the elements, ours has stood the test of time in winds of up to 80 mph and never faltered and at this point I will say if you are investing in a Gala Tent, make sure you purchase the ground bars as well, as these make an already sound structure in to an even solider frame, trust me when I say that, has we have recently added the ground bars to our 6m x 3m and I am confident when I say she is going nowhere, and I live where there is a right wind trap. If in the event anything should break, as I mentioned earlier, replacement parts are available and never once have I had a problem with customer services, any issues and they are only a phone call away, can you say that about the companies that supply leading retail chains with gazebo’s, I’ll let you answer that one yourself. So all in all if you want to buy right first time and save yourself some money. Buy a Gala Tent.

Here is a video to show how good the Gala Tent is.

Thank you for the aftercare Michaela. That's a really good service, tell your boss! RegardsSheila

We now have three Gala Tents each with heaters lighting and flooring all direct from Gala Tent. I am extremely satisfied with the high levels of service both during and after sale. The products are very high quality and easy to use. Great work!

Michaela, Thank you for your help! Perfect and if I have any other issues with the lights will let u know. They look really good quality. Thanks for your help. Julie

Thank you for your help over the past week.Sally

Dear Michaela
Just a short note to thank you The part you sent me was correctAnd I was able to fix my gazeboReally appreciate your prompt help