Gala Tent UK

Hi Mellisa, thank you for taking the time to resolve the problems we had with our new gala tent we have taken delivery of the new canopy and will replace it shortly, once again thankyou for your prompt attension.Regards Gary Lewis.

Hi MelissaThanks for your help in sorting out my order. You were quick and efficient, getting back promptly to my left phone message. Delivery was also very fast.

Dear sir or Madam,It is with great pleasure that I convey my compliments on the excellentproducts and after sales service provided by your company, its a credit toyour organisation and particularly refreshing when service standardsgenerally appear to be waning in the UK.I purchased one of your marquees early last year and, due to unforeseencircumstances, it has been left erected ever since. I followed the erectioninstructions to the 'letter' and I'm delighted to say that, apart from somedamaged panels, it has withstood all the weather has thrown at it (inparticular all the recent gale force winds).....what a great product.In addition, when ordering a similar one of your products for a clientsbirthday party and heaters & spares for my own, I found your sales team tobe most helpful, courteous and professional....very refreshing these days. Iwill be in touch shortly to obtain some panels to replace the damaged ones.In the meantime, I have no objections whatsoever should you wish to use thiscommuniqué in any of your forthcoming marketing campaigns.Once again, great product....great service....many thanks.Best regardsJohn McKillop

Hello Mary,I just thought that I might drop you a quick email to thank you for being so fast and efficient in dealing with my problem.The helpfulness given to me by yourself and Melissa has got me out of a real sticky spot, thank you very much, Peter.

I would like to thank Mary fellow for the fantastic customer service I received from galatent , my enquiry was dealt with quickly and professionally with a successfull outcome , we are pleased to be galatent customers and would recommend the company to anyone.

hi Mary i cannot thank you enough, your service is 1st class the whole team within your company is great, your system for ordering is easy and straight forward the product is fantastic and great value with excellent delivery . id be prod to promote your company which with your permission i will do this year as i use the marquee as my main base for my motorcycle race team at race meeting throught the country . i would also like to promote the product and company on my teams website www.kcwracing.com. if thats ok with you.i don,t want anything in return as im more than impressed with Gala and think other should benifit from your fantastic company and range of products

Many thanks for your assistance regarding my purchase, what a well-oiled machine, from browsing to delivery in 2 days, & with phones at customer service, not just answered, but polite & helpful staff despite the flu, you've set the bar, excellent thank you

Just a few lines to say after our telephone conversation this morning 17/1/12, I felt I must send you an E-Mail to thank you for your kindness & help at all times over the last couple of months dealing with our consignment of (HEATERS), you have been a big help to us as a customer, which must be a great asset to your company with you working in Customer Services.It has been a pleasure dealing with you.

Hi Melissa, Many thanks again for your wonderfully friendly and efficient assistance! I have posted a review via the link provided, in which the only negative was an unthreaded bolt (thats all I could find fault with!). Even my old boss, now our supplier for our own business, was impressed when he saw it, and he's able to find fault with most things! I haven't had chance to look yet but do Gala make side panels with fine mesh panels? These would be great for letting in a bit of air in the summer but keeping out the bugs and birds. My brother said immediately on seeing your logo that he'd seen your tents at his off-road enduro events, and if they could survive the treatment the average motorcrosser would give them they must be good! With what we've seen of the tent so far, I think he's going to be right.

Good afternoon, The Gala Shade was delivered to us this afternoon. Thank you for your excellent service.

Hello Mary, Can I please thank you for the response to the problem we have had, we are delighted with the products from your company and also the service received from you.

Very happy with the service which was exemplary

Hi Melissa,Your service and products have been just very fine so far. Putting up the Gala Tent for the first time this morning was a bit of a struggle but achieved a good result in the end.

Thank you for such an efficient service. Melissa was so helpful when I telephoned to query our order. Very impressed with the two white and grey folding chairs we ordered to use with a metal folding craft table for our two young grandsons - the quality was astounding - really strong and durable and as comfortable as armchairs. Many thanks!

Just thought I'd drop you a note to let you know that everything arrived, the party in the marquee went amazingly well, and all had a great time!