Gala Tent UK

Thank you for your helpful and swift response to my very urgent need for a Party Tent at 4:00pm on 12th July. The tent arrived at 2-00pm on the 13th enabling my arrangements to be all properly in place for the Saturday noon! My compliments to the sales assistant with whom I spoke in my moment of need and who ‘caught’ the lorry just in time. It would have been very easy to have said words to the effect of “Sorry mate – too late, can’t help??? but he didn’t. That is service!

I recently purchased three folding trestle tables with superb efficiency in all aspects. Excellent service. Will be back very soon.

Just a quick line to say thank you, just received my Gala Tent as promised, took it out to the car park and set it up. WOW!, really nice quality, will definately save me from getting wet when i do outside PAs in the rain and also keep the sun off me (if we get any ).
Customer service was great and very helpful.

Thank you for a fantastic service - I received my order within 24hrs - excellent!

My goods have arrived swiftly and all intact, I did request ASAP and that’s just what you did, many thanks

I did a lot of research before buying my Gala Tent. There are plenty of makes and suppliers on the market and after looking at the Gala Tent website I decided to place my order. The staff on the phone were very polite and helpful. I ordered a 6m x 3m Poly/PVC Gala Tent, 2 folding tables and lights and it all arrived the next day. Everything that I received was of a high quality and I am very pleased with my purchase. A month later I had a problem with a couple of side panels. I spoke to Emma Taylor, she was nice to talk to and she sorted out the problem by sending me replacement panels. I would recommend Gala Tent to anyone who wants quality products , polite staff, fast service and good after sales service.

Well done on your customer service, I'd recommend your company.

I have received my order of tent canopy and canopy bag. Thank you.I was very impressed with the service, and received my order just about 24 hours after ordering on-line. Well done Gala Tent.

The trestle tables arrived safe and sound. I wish all companies were as effecient as you - I am extremely impressed.
Many thanks again

An excellent service!
A charming member of your staff phoned twice with information and a query which was quickly resolved.The promised next day delivery arrived before 8.30am. The product looks splendid and we are looking forward to years of use. Weather permitting!!With thanks

Thank you very much for the speedy delivery, one of the quickest I have ever had!

The service I received from Gala Tent was exemplary, with rapid delivery and all pieces correct. We found watching the online how to assemble video very clear and concise, and two of us erected the 4m x 10m Gala Tent in about 2hrs, once we had all the boxes open and laid out. the Marquee has been used twice now to good effect, it is dry and far warmer inside than you would expect on a chilly English summers evening

Thank you very much. The gazebo was delivered yesterday.

As a private customer and only ordering 1 set of 4 Gazebo Weighted Feet, I was delighted with the next day service, especially as I live in Scotland, in the beautiful Scottish Borders. Thank you very much, I will reccommend and return to your firm in the future.

I have recently taken delivery of a Gala shade and was very happy with this product. I would like to congratulate your team on providing an excellent level of service through your phone sales line and excellent communications from your designated delivery company whose driver phoned me to say that he was at my house (unfortunately i was not home, but working close by), so he made arrangements to meet me at a half way point (i ordered at 1pm thursday and took delivery at 12.30pm on friday- great!). Having used my new shade it is clear that is well made and well designed and more importantly it kept me dry whilst working under it during the recent WET weather!! Bring on the winter! So overall an excellent service, its a shame that many other companies cant operate in this manner!
Thanks Again