Gala Tent UK

Hi Emma, Just a note to say thank you very much for your all your help in getting the above order out to me on time for my boss,s retirement. It arrived last Thursday intact and it is exactly what I wanted! Its refreshing fo have dealings with someone who is genuinely helpful towards customers and does what they say they will do in a kind, competent manner, you are a credit to your company and I hope they recognise this.

Received the Gala Tent today and it all looks great. Once again thanks for a superb service. You can use me for recommendations if you so wish.

I would just like to thank you for the customer service I received when I telephoned on Tuesday afternoon (14th) The young lady I spoke too was most helpful and courteous and as promised gala gazebo arrived in plenty of time. Glad to do business with you.

Many thanks for your excellent customer service!

I have just taken delivery from you. I am thrilled to bits with my purchase.

I would like to send a VERY BIG thank you to all at Gala Tent for helping me with my purchase. You were all so friendly and helpful. All worked out fine in the end. We are delighted with it. If you ever visit Jersey dont forget to get in touch. I owe you a drink. In great appreciationMarie Green (and her sister Christine)

hi there ,just ordered with you,just wanted to say thank you to Emma for kind her help and patients

Just to say how very impressed I am by your service. I phoned my orderat about 4:45 on Monday afternoon, and it was delivered on Wednesday. Ihave recommended you to several of my friends, and I will not hesitateto use your services in the future. Thank you.

Thanks for all your help, I will look forward to shopping with youagain.

Having recently made a purchase from Gala Tent I feel that I must comment on the service. In particular the person that I had dealings with, namely Emma. I purchased three sets of lights and regretfully one of them was damaged on delivery. On contacting Emma and through the process of getting a replacement she was very helpful and her professional telephone manner made it a pleasant experience. I was guided by her through the arrangements on getting a replacement. Which, I received very promptly. As most people are very quick to complain, when necessary, I try to make a point of giving praise where due and in this case praise is very much due. Gala Tent must also be congratulated on employing staff that can show such professionalism. If I have, in the future a need to look for a present for someone or such like my first stop will be the Gala Tent website. Thank you once again Emma for all your good work and help.

Thank you very much for you swift response

I received my order today thanks for all your help

Hi Emma,just like to say thanks for your help today, was much appreciated!

I just wanted to record my thanks to you for the way you helped me sort out the problem we had with a wrong specification in an order we made on the internet last week end. We had dealt with a third party and were given the wrong measurments. When we opened the package and measured up it was obvious that we had the wrong size.
When I rang you, rather than saying it was not your problem, you took ownership of the problem and eventually resolved it. I was also impressed by the way you kept me informed at each step of the way, and checked as you went along that the changes were acceptable. I am a retired manager for the IBM Corporation, and we always put the Customer first. I am always frustrated by the general couldnt care less attitude by some companies to meeting the needs of the Customer. Your attitude was refreshing, and I am very grateful to you for assisting. Thank you very much indeed.

Very pleased with my equipment and prompt delivery