Gala Tent UK

Just a quick note to say how delighted we were to receive our replacement end panels for our Gala Tent. Having not had a response to any of our correspondance, we thought (wrongly) that the matter was being ignored, but this was not the case! Replacements were received promptly yesterday and appear to be in perfect condition (although we have not yet had the opportunity to use them and check them thoroughly).
Thank you both once again for you suberb customer relations we have thoroughly enjoyed the experience.

Dear Gala Tent. parcel received friday, good condition, it is now up, very pleased with our structure, Thank You for its prompt arrival.

Thanks very much, order arrived this morning we are very pleased with the flooring. Thanks once again.

Hi there. I would just like to send a bit of praise where it is due. I have recently bought a Gala Tent marquee from your company and received fantastic service from start to finish. Your sales department representative Lisa Mace was a pleasure to deal with and very helpful. The Gala Tent arrived the morning after the afternoon that I paid for it! Once I had removed the leg poles from the roof bar positions and read the instructions it all went together like a dream. I was short of a few bungee and pole hooks, and after contacting your sales representative Lisa Mace, the next day I have them, fantastic! Cheers and thanks again.

Thank you for your email containing my tracking details for my gazebo. I would like to commend you on the great service and thecourtesy which was shown to me on the telephone. I have recommendedyou to my family and will always check your website in the future foranything I need. Thank you very much.

Thanks once again for another prompt response. It is refreshing to see suchexcellent customer service. I will certainly look at Gala Tent for future purchases when required.

Once again thank you so much for the amazing help i will send you pictures of our Gala Tent Marquee of all of us in it! Cheers Max

Just a quick word to say thank you for the help received from your help desk staff, I found them all very polite & helpful, special thanks to Emma who did every thing possible to resolve our problem, whatever the final outcome is, your staff deserve recognition for their professionalism.

Thank you for leaving the message on my answer phone last Friday, regarding delivery of my order today, between 3.00pm and 4.00pm
The delivery was made EXACTLY at 3.00pm. Although I wont be able to open the gazebo package until tomorrow, I can tell you that I am very pleased with your service and that of your Carriers.
As the gazebo is so well packaged and polythene shrink wrapped, I am able to store it outside overnight.
This has relieved me of having to find somewhere to store it until I can attend to it.
One other aspect, which pleased me greatly, was the fact that you only debit my credit card on despatch of the order. Many Companies debit on receipt of order! These Companies dont get my business twice!
I shall recommend your Company to others unreservedly.

Thanks for the prompt delivery of the Gala Shade which arrived in good order, now looking forward to the spring, so i can put it up. Thanks Again!

Just thought I would drop a quick line that might be help full to other licensees. I have recently purchased a marquee from your excellent company. I initially had the idea to hire a marquee for the Christmas period so as to extend my drinking area into my garden, which can only be used in the summer. However the Gala Tent marquee offered where so cost effective and of excellent quality I bought one instead. Now I have the extra space for christenings, weddings, birthdays etc as well as Christmas. On top of that I can put on a big screen showing of the European cup in the marquee next year, which would not have been possible without it. The marquees also come with a helpful loophole in the law attached, they come with a full fire Certificate you can use them as a separate smoking shelter area! They are so easy to heat as well with a normal patio heater. Also because they are classed as a temporary structure (even though they are so well constructed you could leave them up all year) no planning permission is required. Simply I can now utilize my garden 12 months out of the year and offer a smoke free pub into the bargain! The possibilities are endless for new openings for the pub trade. Roll on the good times!

Just a short note to say many thanks for your prompt attention to my query regarding Gala Tents, and also for the subsequent delivery which we received yesterday as you indicated.
It is such a pleasure to deal with a company who carries out their promises.
I am pleased to tell you that the tent is now errected on our sons patio and he is over the moon with it!!
We are looking forward to an enjoyable engagement party tomorrow evening.
Many Thanks once again!

I am writing to say that the goods have arrived safe and sound. We do not intend opening it and setting it up until xmas.

Your service is excellent I received my order very quickly!

Gala Shade arrived today, thank you for such prompt delivery