Gala Tent UK
Reviews (11723) .
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Based on 11723 reviews. CLAIMED
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Johan Colbe
5/5
2024-7-29
Easy to put up looks like it will last, well pleased I picked a Gala Gazabo. Next day delivery, great advice on phone, would recomend to friends.
Diane Grano
5/5
2024-7-29
Excellent service, fast turnaround, just great to do business with a company that is efficient in every way but also cost effective and great product quality. Have used Gala Tents services before and highly recommend them, my go to company :)
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Ian Bonney
5/5
2024-7-27
I've been watching 'Flog It' on TV and the host always says QUALITY SELLS... That also seems to be the way Gala operate and I can't fault them for that. I was looking for a 6x10 metre marquee and after researching ended up comparing Gala with House of Tents. I did this because House of Tents seems to be highest up on Google search. Although Gala is ls slightly lower on the list I have had direct experience of them when putting up their Scout marquees that were borrowed for a school fête. I was very impressed how sturdy they are. I also noted that Gala also have a massive advantage over all their competitors on Trustpilot I rang both companies for information and when I asked about the thickness of the steel poles Gala had all the information to hand and went above and beyond with illustrating the quality of their product. House of Tents didn't have all the information and wanted to refer my questions to another department via email. That made me very wary, especially as House of Tents is German and normally you'd expect to see that attention to detail. If you sell structures that are predominantly poles then you surely would advertise their thickness unless it wasn't sufficient. That's my opinion.I could have bought the marquee slightly cheaper with House of Tents but decided to go with Gala and couldn't be happier. I bought the marquee, ground bars and tension straps. It is so solid when it's It fully built. It has been up for nearly a month and I took it down today. That's the reason I have waited till now to review.Everything is still perfect. Not a bend in sight. I wasn't worried anyway because I can always buy spares. Just make sure you have a minimum of 4 people putting it up. I reckon struggling to put it up can damage it more than the weather!I had a small problem with two of the joints. They both had a single bolt that was threaded but this didn't stop me from building the frame or affect its integrity. I built the frame before I got the new parts. I already have replacements ready for the next time I build it. I would advise putting the bolts in the joints on receipt of the order as soon as you receive the order. Just in case anything needs sorting. I'd highly recommend Gala tent. Talk to them if you're in two minds. I spent a bit more and now I have a marquee back in the garage that I can (hopefully) use for years to come.
Response from Gala Tent UK
"Wow Ian this is a fantastic review well worth the wait Thank you so much for taking the time to leave such a detailed and thoughtful review. We're thrilled to hear that you're happy with your 6x10 metre marquee and the service you received from our team.Your feedback about the sturdiness and quality of our products, as well as your experience with our customer service, means a lot to us. We always strive to provide the best possible experience for our customers, and it's wonderful to know that our efforts are appreciated.If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again.Thanks once more for choosing Gala Tent!"
"Wow Ian this is a fantastic review well worth the wait Thank you so much for taking the time to leave such a detailed and thoughtful review. We're thrilled to hear that you're happy with your 6x10 metre marquee and the service you received from our team.Your feedback about the sturdiness and quality of our products, as well as your experience with our customer service, means a lot to us. We always strive to provide the best possible experience for our customers, and it's wonderful to know that our efforts are appreciated.If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help and look forward to serving you again.Thanks once more for choosing Gala Tent!"
Customer bought:
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
4m x 12m / 6m x 10m Gala Tent Marquee Ground Bar Set
6m x 10m Gala Tent Portable Car Port - Elite (100% PVC)
6m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Set of 2 Ratchet Tie Down Storm Straps + Pegs
Gala Tent Marquee - 8ft x 1ft Pole Bag - (PE)
Gala Tent Marquee - 4ft x 4ft Canopy Bag - (PE)
4m x 12m / 6m x 10m Gala Tent Marquee Ground Bar Set
6m x 10m Gala Tent Portable Car Port - Elite (100% PVC)
6m x 10m Gala Tent Marquee End and Sidewalls (PE) - Full Set
Richard Wood
5/5
2024-7-26
Strong waterproof solution. Previously used gazebos with were prone to breakage. These Galla tents are more expensive but are a long term solution. Good service and great communications
Mrs Barbra Scoins-Arden
5/5
2024-6-24
I have had a PRO50 Gazebo and various add ons for a few years and needed some parts. I also had a slight issue with one side of a banner wrap. Melissa was fabulous and sorted everything out and a quote for the parts very quickly and followed through to make I was happy - as always, great customer service - thanks Melissa!
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David Common
5/5
2024-2-13
Great service and great products,I've been using gala products for years because they are the best and stand the test of time in all weather's.
Tim Adams
5/5
2024-2-13
Was good to easily find spares for my storm damaged gazebo. Great service too.
Steve Conyers
5/5
2024-2-13
I called GALA to inquire about replacement side panels for my marquee.The agent was very helpful and advised me that, as a Scout Association member I get 10% discount.The panel arrived the next day as promised.Thankyou Gala for a smooth speedy transaction
KENNETH SHARP
5/5
2024-2-11
Service and advice excellant, staff most helpful.delivery as stated next day. products excellant quality. will definitely use again for further tentage.
Graham Poole
5/5
2024-2-9
On ordering a new gazebo cover i found a defect with the new cover that wasnt a major issue more an annoyance for me, but it was dealt with straight away with no issues atall, thats why i always use gala.
Simon Langley
5/5
2024-2-9
The Galla products i have purchase.Have been of good quality and look the part when in use.We do a few events using the gala gazeboes and the public enquire were we got them.They are easy to erect on hard surface or grass.Ours has been used in alsorts of weather conditions.I would suggest if you are considering a gala tent i would go for it.Gala tents staff are also very good at helping you choose to correct unit for your purpose.Good luck with your purchase.
Linda Hansell
5/5
2024-2-7
Great service! My contact very helpful especially as we were not sure what exactly we needed to start with. Once all agreed the delivery was with us in days and looks fantastic. Cant wait to set up our new look Gazebo for the coming Spring fairs we have planned
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Denton Campbell
5/5
2024-2-6
Very easy buying the gala tent the agent was brilliant, very happy with the service
Carol Edwards-Pearce
5/5
2024-2-5
Excellent service and very quick delivery...can't be better than that.
Kate Hill
5/5
2024-2-5
Super fast delivery of spare parts for our marquee after it took a bit of a hammering in a storm. Amazed at how robust it was standing up to the weather.